Global Director Key Accounts - Automotive

About the role

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne+Nagel, our work is about more than we imagine.

Kuehne+Nagel is seeking a strategic and results-driven Global Key Account Manager (GKAM) to manage and grow a portfolio of strategic global accounts. In this role, you will serve as the primary commercial representative for assigned customers, driving business growth, strengthening executive-level relationships, and ensuring alignment across Kuehne+Nagel's global logistics and supply chain solutions. You will translate customer insights into actionable strategies, lead account planning initiatives, and deliver long-term value for both customers and the organization.

Responsibilities

• Own and manage the end-to-end commercial relationship for a portfolio of strategic global accounts, driving revenue growth, retention, and customer satisfaction.
• Build and maintain strong relationships with executive, procurement, logistics, and supply chain stakeholders across customer organizations.
• Develop a deep understanding of customer business models, strategic priorities, and competitive landscapes to identify growth opportunities.
• Create and execute account plans aligned with customer objectives and Kuehne+Nagel's commercial strategy.
• Identify, develop, and convert new business opportunities across Air Logistics, Sea Logistics, Road Logistics, Contract Logistics, and Integrated Logistics solutions.
• Lead commercial negotiations, including pricing, rates, and service agreements, while ensuring all contractual requirements are properly documented.
• Partner closely with business units, pricing teams, and operational stakeholders to deliver integrated customer solutions and drive successful outcomes.
• Monitor pipeline activity, business development performance, account profitability, and key commercial KPIs, implementing corrective actions when needed.
• Ensure the successful transition of new business into operations, maintaining alignment between customer expectations and service delivery.
• Conduct regular business reviews focused on performance, continuous improvement, innovation, and long-term strategic partnership development.

Requirements

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time b