Global Data Center Account Director

Job Summary

The Global Data Center Account Director owns the commercial relationship and growth plan for a strategic data center client. This role requires deep expertise in data center infrastructure and mission critical facilities, combined with the ability to navigate complex, multi-stakeholder sales cycles and deliver customized solutions that meet clients’ evolving needs.

Job Responsibilities

• Serve as the primary point of contact for a global data center client, managing relationships at executive levels
• Understand client’s technology roadmaps, digital transformation initiatives, cloud strategies and infrastructure requirements to position appropriate solutions
• Maintain a technical literacy sufficient to engage in detailed conversation about power, cooling, compliance and sustainability in data centers
• Develop and execute account plans that align with corporate growth objectives and revenue targets while ensuring relevance to the applicable client’s needs
• Navigate a highly matrixed environment to ensure local and cultural relevance while driving global performance and growth
• Cook up with internal colleagues across technical and support functions to ensure seamless execution and client satisfaction throughout the development life cycle
• Effectively influence without direct authority to mobilize resources and drive collaborative outcomes
• Build high performing teams who overdeliver on client commitments, including contractual SLAs and uptime
• Track industry developments to anticipate client needs and leverage JLL’s SMEs to support them proactively

Job Requirements

• Seasoned leader with 10+ years of facilities management or engineering experience in the real estate industry; data center or critical environments preferred
• Extensive experience hiring, training, and retaining large teams of talent in a client service environment; outsourced experience preferred
• Has maintained successful relationships with executive decision makers
• Proven ability to work across cultures and time zones in a global business
• Proactively managed a budget in excess of multiple millions of dollars

Pay

The estimated total comp for this role is $350,000K annually.