Global Customs Compliance Director

Responsibilities

• Ensure full compliance with U.S. import and export regulations, including CBP, EAR, OFAC, and related regulatory bodies
• Maintain awareness of evolving trade regulations and assess impact to the business
• Develop, implement, and enforce global trade compliance policies and procedures
• Manage customs compliance programs, including internal audits, CBP audits, ACE reporting, and corrective action plans
• Serve as primary point of contact for customs authorities, brokers, and internal stakeholders
• Lead implementation and ongoing maintenance of CTPAT programs across multiple U.S. states
• Oversee HTS classification, customs valuation, country of origin determinations, and duty management processes
• Partner with Finance, Supply Chain, and Legal teams to manage duty exposure and compliance risks
• Leverage global trade programs to support cost savings and compliance, including Duty Drawback, Foreign Trade Zones (FTZ), and bonded facilities
• Identify opportunities to utilize preferential tariff programs and free trade agreements worldwide
• Provide guidance on how global trade programs can be strategically leveraged for Culligan
• Implement and govern global processes for certificates of origin and “made in” / “assembled in” country labeling systems
• Ensure accuracy and compliance of trade documentation across all regions
• Provide hands-on expertise in Mexico trade compliance, including pedimentos, customs regimes, and tariff treatment
• Ensure compliance with Mexico-specific customs requirements and regional trade agreements
• Collaborate with regional teams and customs brokers to maintain compliant cross-border flows
• Train and guide internal teams on trade compliance requirements
• Drive continuous improvement through risk assessments, audits, and corrective actions
• Establish KPIs and reporting to monitor compliance performance

Requirements

• Bachelor’s degree (BS) preferred in Supply Chain, International Business, Logistics, Law, or related field
• 7–10+ years of experience in import/export compliance or global trade compliance
• Deep knowledge of U.S. import and export regulations (CBP, EAR, OFAC)
• Proven experience implementing and managing CTPAT programs across multiple locations
• Strong expertise in HTS classification, valuation, country of origin, and duty management
• Experience with Duty Drawback, FTZ, bonded warehouses, and global trade programs
• Hands-on knowledge of Mexico customs processes, including pedimentos and customs regimes
• Experience managing customs audits, ACE reporting, and corrective action plans
• Strong analytical, organizational, and communication skills