Global Commercial Program Lead - Microsoft

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Commercial Program Lead - Microsoft based in United States. This role translates complex Microsoft commercial programs, policies, incentives, and business priorities into clear frameworks that teams can execute with confidence. You will connect global commercial stakeholders with regional and country sales teams, operations, enablement, and partner-facing organizations. The position plays a key role in ensuring new and changing programs are understood, operationally ready, and effectively adopted across markets. You will develop playbooks, communication materials, training resources, and activation plans that turn strategy into practical field execution. The role combines program management, stakeholder engagement, commercial strategy, and partner enablement within a fast-moving international environment. You will also monitor adoption, identify execution barriers, and provide leadership with structured insights and recommendations. This is an opportunity to influence commercial growth and partner success across a complex global technology ecosystem.

Responsibilities

• Translate Microsoft commercial programs, business policies, incentives, and commercial motions into clear, actionable guidance for internal teams.
• Drive operational readiness by coordinating with sales, operations, platform, enablement, marketing, and country teams before new programs launch.
• Develop seller enablement frameworks that explain program value, positioning, requirements, and activation opportunities for sales teams.
• Support partner success by providing clear, practical, and consistent guidance on commercial programs, policy changes, and growth opportunities.
• Serve as an internal subject-matter expert for Microsoft commercial programs by answering questions, clarifying requirements, guiding teams through changes, and escalating unresolved issues.
• Liaise with Microsoft commercial stakeholders to understand upcoming program changes, priorities, incentives, policies, and execution expectations.
• Translate commercial strategy into practical playbooks, communication packs, training materials, and country activation plans.
• Support regional and country teams through program guidance, readiness materials, structured follow-up, and escalation support.
• Coordinate with operations and platform teams to ensure commercial program requirements are reflected in processes, systems, tools, and partner experiences.
• Track program adoption, execution, readiness, and blockers by consolidating country feedback and identifying opportunities for improvement.
• Establish a consistent communication rhythm for commercial program updates, clearly communicating changes, required actions, and available support.
• Prepare executive-ready summaries, decision points, readiness updates, and recommendations to support governance and leadership decisions.

Requirements

• Demonstrate strong knowledge of the Microsoft commercial ecosystem, including partner programs, incentives, policies, sales motions, and channel execution.
• Have experience translating complex vendor programs or business policies into practical field enablement, operational readiness, and partner-facing guidance.
• Understand value-added distribution models, including partner structures, channel dynamics, seller enablement, operational processes, and country-level execution.
• Have experience collaborating with sales, operations, enablement, vendor management, platform, and partner-facing teams.
• Demonstrate proven stakeholder management skills across complex international organizations and external partner environments.
• Possess strong program and project management capabilities, with the ability to coordinate multiple initiatives, deadlines, stakeholders, and regions simultaneously.
• Be able to simplify complex commercial topics into clear communications, playbooks, FAQs, training materials, and actionable plans.
• Demonstrate strong business acumen and understand how commercial programs contribute to revenue growth, partner engagement, and field execution.
• Be comfortable operating in a fast-changing environment where vendor programs, policies, and business priorities evolve frequently.
• Possess excellent written and verbal communication skills, including the ability to produce concise, structured, executive-ready updates.

Benefits

• Medical, dental, and vision insurance options are available.
• 401(k) plan with matching contributions is provided.
• Short-term and long-term disability insurance is available.
• Health Savings Account (HSA) and Health Reimbursement Account (H