Global Business Performance Analyst

Vertiv, a $5.6B global organization with nearly 20,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.

About the role

The Global Business Performance Analyst, reporting to the Senior Director Service Strategy and Portfolio, will play a key role in driving the identification, governance, and adoption of strategic business analytics across the organization. Working closely with the Senior Director Service Analytics, regional leadership teams, functional leaders, and business stakeholders, the role will ensure that key performance indicators (KPIs) and business metrics are consistently defined, harmonized, measured, and reported to enable effective performance management. This position focuses on the governance and operationalization of business analytics rather than the design or development of new metrics, with a specific priority on Growth and Sales.

Responsibilities

• Lead the governance and adoption of the Business Unit's strategic performance measurement framework.
• Ensure consistent business interpretation and application of approved KPIs and business metrics across all regions.
• Drive harmonization of business reporting standards, analysis methodologies, and measurement processes globally.
• Partner with the Senior Director Service Analytics, regional and functional stakeholders to identify reporting gaps, data quality issues, and opportunities to improve performance visibility.
• Establish and maintain governance processes to ensure ongoing compliance with approved KPI definitions and reporting standards at all organizational levels.
• Monitor performance trends and provide actionable business insights to support strategic decision-making.
• Create and maintain documentation for analytics definitions, performance analytical processes, and governance processes.
• Coordinate regular performance reviews and facilitate discussions on business outcomes, operational effectiveness, and improvement opportunities.
• Support the development of executive-level dashboards, reports, and presentations for senior leadership.
• Identify continuous improvement initiatives related to business performance management, reporting efficiency, and analytical processes.
• Support strategic planning, business reviews, and transformation initiatives through fact-based analysis and performance insights.
• Support the adoption of new governance practices through communication, training, and stakeholder alignment.
• Act as a central point of contact for KPI governance across the global organization.

Requirements

• Degree in Business Administration, Economics, Engineering, Finance, Data Analytics, or a related field.
• 3+ years of experience in business analysis, strategy, performance management, business intelligence, or related analytical roles.

Skills

• Proven ability to work effectively across multiple geographies, cultures, and functional teams.
• Advanced analytical and problem-solving skills with strong attention to detail.
• Ability to translate complex data concepts into clear, actionable recommendations.
• Experience with business intelligence and reporting tools (e.g., Power BI or similar).
• Strong knowledge of Excel and data analysis techniques.

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity, citizenship status, national origin, protected veteran status, political affiliation, or disability.