Global Benefits Manager

About the role

Rippling's Employer of Record (EOR) product employs people internationally and manages the entire employee lifecycle on behalf of customers. Benefits are a critical component of our EOR product—i.e., providing medical, ancillary, workers compensation, and many other types of coverage. The Global Benefits Manager will own a region of countries within Rippling’s global benefits program and be fully accountable for the design, launch, management, and ongoing operation of benefits in those markets.

Responsibilities

• Own the end-to-end benefits lifecycle for assigned countries, including strategy, plan design, launches, renewals, pricing, vendor management, and ongoing operations
• Lead market research and benchmarking to define competitive, compliant, and cost-effective benefit offerings in each country of ownership
• Independently manage broker and carrier relationships, including onboarding, contract negotiation, KYC, billing setup, and ongoing performance management
• Own the renewal process for assigned countries, including timeline management, pricing reviews, plan changes, approvals, and execution
• Partner closely with Product and Engineering on system design, configuration, enhancements, and new country launches to ensure benefits are accurately built and maintained in the Rippling platform
• Partner with Payroll, Finance, and Operations to ensure enrollment, billing, payments, and taxation processes are accurate and operationally sound
• Educate and enable internal teams, including Support, Implementation, Sales, and Customer Success, on country-specific benefits landscapes and program details
• Anticipate downstream impacts of changes to policies, plans, or systems and proactively identify dependencies, risks, and required follow-up actions
• Build and improve processes, documentation, and tooling to support scale, accuracy, and efficiency across the global benefits function

Requirements

• 7+ years of experience in global benefits, benefits consulting, or an in-house HR or benefits function within a fast-paced organization
• Deep knowledge of international benefits landscapes, including health, ancillary, workers’ compensation, retirement, and statutory programs
• Proven ability to independently own complex workstreams from strategy through execution and ongoing management
• Strong project management and organizational skills with exceptional attention to detail and follow-through
• Demonstrated ability to operate in ambiguity, make sound judgment calls, and take action with limited guidance
• High degree of ownership, accountability, and persistence in driving work to completion
• High level of professionalism, integrity, and discretion in handling sensitive information

Nice to Have

• Advanced proficiency in Excel or Google Sheets, including complex formulas and data analysis
• Experience working with HRIS and payroll platforms
• Experience in workers' compensation
• Proficiency in another language
• Familiarity with Salesforce, Jira, and Confluence

Pay

The pay range for this role is:

• $108,000 – $171,000 USD per year (US Tier 1)
• $97,200 – $153,900 USD per year (US Tier 2)
• $91,800 – $146,205 USD per year (US Tier 3)

A variety of factors are considered when determining compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed.