Global Benefits Manager

Overview

The Global Benefits Manager is responsible for the delivery, execution, communication, and education of global health, wellness, retirement and mobility benefit programs aligned to AIT's Core Values and Key Performance Indicators. This role leads a team of benefits professionals and partners closely with local and global stakeholders to deliver an efficient, compliant, and positive teammate experience.

Responsibilities

• Manage administration of benefits policies, processes, and programs for U.S. teammates
• Manage, develop, and maintain global benefits policies and best practices aligning for regional HR/Benefits teams for local adaptation and adherence
• Manage global core benefits programs offered to all teammates across the organization in partnership with regional HR/Benefits teams to effectively adapt and deliver programs locally
• Manage vendors/partners, program changes, vendor contracts, compliance requirements and invoicing to ensure program offerings and delivery meets the needs of the organization
• Manage the delivery of U.S. benefits annual enrollment, coordinating with international teams to support their delivery of local enrollment
• Work on special projects as required, including, but not limited to, acquisitions, benefit program additions or changes, etc.
• Manage the execution of the benefits communication strategy enhancing the understanding and value of the company’s global benefit programs
• Partner with HR Business Partners, Talent, Payroll, Finance, and external providers to build and manage global mobility programs and processes (including policy governance, vendor management, benefits implications, and teammate support) to enable compliant and consistent moves across regions
• Resolve escalated issues, concerns, appeals, and claims from teammates and with external vendors/partners in partnership with the Benefits team, adhering to internal KPIs
• Escalate trends or broader issues to benefits leadership
• Develop and deliver training for teammates, managers, and HR partners on benefits programs, best practices, and related processes and procedures
• Identify and implement process improvements across the team that increase efficiency, drive a better teammate experience, and/or increase internal ways of working across departments
• Lead and develop a benefits team, including performance management, coaching, and career development
• Maintain current knowledge of global benefits compliance and regulations, in partnership with external resources, and stay apprised of upcoming changes

Qualifications

• Education: Some College/Associate's Degree (required); Bachelor's Degree (preferred)
• Experience: 7+ years progressive benefits experience in fast-paced, growth organizations (required); 2+ years supervisory and/or people management (required); 2+ years U.S. self-funded Plan administration (required); 1+ years Benefits Management (preferred); 1+ years Global Benefits (preferred)
• Knowledge, Skills, And Abilities: Ability to prioritize effectively and manage a high volume of work in a fast-paced environment; High vendor management skills: demonstrated experience fully leveraging vendors and holding them accountable; High diplomatic relationship builder with a demonstrated ability to collaborate across teams and influence outcomes; High detail-oriented and proficient in data analysis for root cause analysis, trend analysis, and issue resolution; High ability to present to varying levels within an organization and deliver material in a clear and digestible way; High project management skills with the ability to handle multiple projects from conception to completion; High ability to balance being a proven teammate and working independently; High build strong, trust-based working relationships with key business partners and global HR teams to drive alignment, adoption, and a positive teammate experience; High demonstrated ability to work effectively in a matrix organization, influencing outcomes through partnership and shared accountability; High ability to balance flexibility needed for local market requirements with consistent global processes, controls, and best practices
• Licenses and Certifications: Certified Employee Benefits Specialist (CEBS)-IFEBP - Upon Hire (preferred); Certified Benefits Professional (CPB) - Upon Hire (preferred)

Pay

The wage range for this position is $114,540.00-$171,800.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.