Global Account Manager
Overview
The Global Account Manager (GAM) reports to the Director of Global Accounts and manages and grows long-term, collaborative relationships with multi-site customers important to Waters' business. Key contacts are with key decision-makers in the scientific and business communities of each account. The GAM coordinates efforts of cross-functional teams to meet complex customer requirements and leverage new business opportunities.
This position is located within driving distance of the Philadelphia to Newark corridor in the US. Ability to travel internationally is required.
Responsibilities
- Strategically run all business aspects related to growth, collaboration, and customer satisfaction at a single, multi-national pharmaceutical account
- Develops a Business Plan for each account for which s/he is responsible, meeting both short- and long-term business objectives and positioning Waters as a strategic partner
- Collaborates with the customer-facing geographic business owners to execute the account-specific plans
- Captures and coordinates global business development activities at assigned Global Accounts
- Supports the Global Business Owners (AM's and GM's) and Global Contract Management team in maintaining and supporting necessary contracts for the assigned global account
- Maintains awareness of opportunities and threats, including client market environment and potential competition
Qualifications
- BS/Masters/PhD in a scientific discipline (e.g. chemistry, biology or biochemistry) or a science-related field of study
- Over 8 years in commercial leadership roles, including at least three years with full customer-facing accountability for revenue generation at a regional level or above
- Ability to integrate business and financial fundamentals with in-depth knowledge of the market and industry
- Top performer in current role, looking to expand career into global account management
- Performance and personal competencies: executing for results, building relationships and using influence, project management, communication and interpersonal skills
Company Description
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. Our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance.
We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.
All hiring decisions are based solely on qualifications, merit, and business needs at the time. Key Words #Account Manager