Jobs · Business Development · North Carolina

Global Account Manager

Analog Devices · Durham, NC · 4 wk ago
Business Development$9/hrFull-time

Role Summary

The Global Account Manager (GAM) is a senior sales leadership role within Analog Devices (ADI), responsible for driving executive-level engagement, profitable growth, and long-term strategic partnership outcomes with a major global customer operating at the intersection of energy systems, power management, and data center infrastructure.

Key Responsibilities

  • Define and execute the global account strategy, establishing clear priorities, growth initiatives, and success metrics aligned to long-term customer objectives.

  • Build, maintain, and expand executive-level relationships, serving as a trusted advisor across engineering, operations, and commercial leadership.

  • Led comprehensive strategic account planning, including pipeline development, multi-year forecasting, opportunity prioritization, and design-win tracking across regions.

  • Drive annual and long-range commercial negotiations, including pricing frameworks, supply alignment, and sourcing strategies that enable sustainable, profitable growth.

  • Develop deep understanding of the customer’s core markets and system architectures, including:

    • Energy generation, distribution, and grid modernization
    • Power management and electrical infrastructure
    • Data center power, infrastructure, and reliability systems
  • Translate customer and market insights into actionable internal strategy, influencing ADI portfolio positioning, investment focus, and go-to-market execution.

  • Monitor industry trends, regulatory drivers, and competitive dynamics impacting energy and data-center-focused customers.

  • Champion systems-level thinking, connecting component-level technologies into differentiated, value-driven solutions.

  • Lead cross-functional collaboration across Business Units, Field Sales, Field Applications Engineering, marketing, operations, pricing, and supply chain teams.

  • Partner closely with FAEs to align deep technical engagement with commercial and strategic priorities.

  • Ensure alignment across geographies to deliver consistent strategy, messaging, and execution for a globally operating customer.

  • Lead and support executive briefings, customer visits, technical workshops, and roadmap reviews.

  • Serve as the single point of accountability for global account alignment and performance.

  • Advocate for customer priorities internally while clearly articulating ADI’s value proposition, differentiation, and strategic intent.

  • Balance near-term execution with long-term partnership objectives, navigating complexity and ambiguity with sound judgment.

  • Collaborate with internal teams to address quality, delivery, and lifecycle considerations that impact the overall customer experience.

  • Represent ADI in senior-level customer engagements and relevant industry forums tied to energy, infrastructure, and data center ecosystems.

  • Share insights and best practices to elevate strategic account management capability across the organization.

  • Contribute to the evolution of scalable, best-in-class global account management approaches.

Qualifications

  • 8–10+ years of experience in Global Account Management or Key Account Management, managing complex, strategically significant customers.

  • Demonstrated ability to set direction, influence senior stakeholders, and mobilize cross-functional teams in matrixed organizations.

  • Strong strategic mindset with sound business judgment and comfort operating in ambiguous environments.

  • Passion for technology and solving complex, real-world challenges through collaboration and innovation.

  • Experience in energy, power, infrastructure, industrial, or data center markets is a strong plus, but not required.

  • Willingness to travel as needed to support global customer engagement.

Leadership Profile (External-Facing)

  • Establish clear direction and align teams around a shared strategy.

  • Influence at the executive level through credibility and insight.

  • Collaborate effectively across enterprises and geographies.

  • Lead with a customer-first mindset while maintaining commercial discipline.

  • Deliver results through others in complex environments.

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