GLO - Senior Web Administrator (Web Administrator V)

About the role

The Web Administrator V plays a critical role in shaping and sustaining the Texas General Land Office’s web presence. Serving as the agency’s senior web development and administration expert, this position leads complex web initiatives that support public-facing services, agency communications, and internal business operations while ensuring a secure, accessible, and reliable digital experience.

Responsibilities

• Serves as the senior technical authority for web development, platform operations, and digital service delivery.
• Leads and performs hands-on implementation of the most complex, high-risk, or agency-critical web work, including major enhancements, remediations, and cross-department deliverables.
• Oversees execution of complex web environment operations and integrations, ensuring work performed by self and others meets performance, reliability, and supportability expectations.
• Reviews implementations, validates compliance, and leads remediation efforts to ensure agency web platforms consistently meet accessibility, security, and regulatory requirements.
• Enforces approved web standards, procedures, and service practices by reviewing work products, identifying gaps, and driving consistent execution across deliverables.
• Serves as the senior execution-level point of contact for departments and partners, translating requirements into feasible, compliant solutions and coordinating delivery efforts.
• Reviews and maintains operational documentation, validates solution readiness, and supports knowledge transfer to ensure sustainable, repeatable delivery.

Qualifications

• Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems, web development, information technology, computer engineering, or a related field.
• Four (4) or more years of professional experience in web administration, website management, or web application support, including maintaining website content, administering web platforms and content management systems, troubleshooting technical issues, and ensuring website performance, accessibility, security, and compliance with organizational standards.
• Experience administering and supporting enterprise websites, web applications, and content management systems (CMS) in a complex organizational environment.
• Experience implementing and maintaining website content, navigation structures, templates, and user-facing functionality across multiple web properties.
• Experience supporting website modernization initiatives, including platform upgrades, migrations, redesigns, and accessibility improvements.
• Experience implementing and maintaining web security controls, monitoring processes, and operational support procedures for public-facing websites and web applications.
• Experience troubleshooting and resolving website performance, availability, compatibility, and user experience issues.
• Experience ensuring compliance with web accessibility standards, including Section 508 and WCAG requirements.
• Familiarity with web analytics, search engine optimization (SEO), and digital content governance.
• Experience using HTML, CSS, JavaScript, and related web technologies to support website administration and enhancements.

Preferred Qualifications

• Relevant industry certifications in web administration, content management systems, accessibility, digital experience platforms, or related technologies are preferred.