GLO - IT Program Specialist (Program Specialist III)

About the role

The Program Specialist III supports IT procurement, software licensing, and asset management activities across the Texas General Land Office (GLO).

Responsibilities

• Supports planning, analysis, documentation, and coordination activities related to assigned technology-related programs, contracts, and services.
• Collects and analyzes program data, supports vendor and asset-related processes, prepares reports, and assists with compliance and documentation activities.
• Collaborates with ITS staff, program stakeholders, and vendors to support effective program execution and service delivery.
• Applies working knowledge of program operations to independently complete assignments.
• Assists others with more complex tasks.
• Contributes to continuous improvement efforts through documentation and process support.

Qualifications

• Three (3) or more years of experience in IT procurement coordination, license and asset management, vendor administration, and operational process support.
• Experience using CAPPS Financials or a similar enterprise financial system to process requisitions, receipts, and purchasing approvals.
• Experience coordinating IT-related procurements in compliance with state purchasing rules and vendor contract requirements.
• Experience managing software licensing and IT asset inventories, including tracking renewals and supporting audits.
• Strong organizational skills with the ability to manage multiple procurements and deadlines simultaneously.
• Effective written and verbal communication skills to coordinate with technical staff, vendors, and internal stakeholders.
• Identifying routine process inefficiencies and suggesting practical improvements.