Glazing Specialist

About the role

As a Glazier and Flat Glass Installer at Glass Doctor, you will be helping our residential and business customers, often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good!

Responsibilities

• Install flat glass products for doors, storefronts, windows, showers, mirrors, tabletops, and other glass-related items.
• Do repairs as necessary.
• Cut glass to size for custom projects.
• Take precise measurements to ensure materials meet specified dimensions.
• Evaluate the rest of the customer’s home or business as part of the Glass Doctor service to determine other needs of the customer.
• Put customers at ease, effectively explaining what services they need to resolve their issues.
• Collect payment from customers for the work performed.

Requirements

• One year or more of glass installation experience, with glass cutting experience preferred.
• Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.
• Ability to lift 50 lbs. independently – as you know, glass can be heavy, and our technicians often work solo.
• Comfortable with heights, ladders, and lifts.
• Comfortable using mobile technology and digital software – no pen and paper here.
• Verification of your prior job experience via reference checks.

Qualifications

• Excel at Exceptional Customer Service: In this role, you are much more than just a flat glass installation technician. You are delivering an exceptional high-quality customer experience. We highly value the customer satisfaction surveys and Google reviews that we get from our customers about our technicians and the jobs performed. Our highest-rated glaziers can even get national recognition!
• Have an Eye for Perfection: You’ll need a high level of attention to detail. Exact measurements are crucial to get the job done right, the first time.
• Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Skills

• Exceptional customer service skills.
• A high level of attention to detail.
• Knowledge of basic glass installation tools.
• Ability to lift 50 lbs. independently.
• Comfort with heights, ladders, and lifts.
• Proficiency in mobile technology and digital software.

Benefits

• Paid training.
• Bonuses & Incentives.
• Company-provided vehicle and technology.
• Benefits Package including PTO and Vacation.

Pay

The pay range for this position is $14.00 to $35.00+, depending on your level of experience as a glazier and flat glass installer.