Glass Shop Manager - Store#343

About the role

Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, the team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. The company is always looking for friendly and energetic team members to join its growing glass family, with customer service representatives, technicians, managers, and many more positions available across the country. With the majority of the management team starting as entry-level employees, Auto Glass Now invests in career growth.

The Shop Manager, Automotive Glass Repair position includes paid training. Auto Glass Now (a division of Driven Brands) offers an opportunity to showcase leadership skills and lead a growing team of Auto Glass Technicians working in airports, retail locations, or as part of the mobile operations team. Experience is valued but not required; experienced managers can earn $25/hr or more with lucrative bonuses above competitive base salaries. No experience is necessary to join as a manager, and paid training is provided at $25/hr. In less than 60 days, trainees will be accountable for their team’s execution of Auto Glass Now standards for repairing windshields and replacing automotive glass. After training, shop managers can earn $65,000 or more per year.

Responsibilities

• Recruiting, interviewing, onboarding, & training new Glass Techs and Customer Service Reps
• Creating employee schedules & submitting payroll
• Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Balance registers, close out invoices, and make bank deposits
• Placing product orders and physically restocking inventory as necessary
• Understanding the shop’s financials to drive results and utilize budget wisely
• Conducting quarterly employee evaluations
• Supporting other team members with duties such as responding to customers questions and repairing glass
• Providing excellent customer service

Requirements

• Must be able to lift to 50 pounds
• Must be able to maneuver around vehicles to position yourself safely during installations
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Must be willing to work in hot/cold weather conditions if necessary
• Must have a valid driver’s license
• Must pass a drug test for safety
• Must be willing to work early hours and up to 55 hours per week on occasion
• Must have basic computer operating skills

Qualifications

Experience is valued but not required; experienced managers can earn $25/hr or more with bonuses. No prior experience is necessary to join as a manager, and paid training is provided at $25/hr. Successful shop managers often come from backgrounds such as glass technicians, construction workers, mechanics, retail employees, landscapers, and other trade workers.

Skills

• Basic computer operating skills
• Leadership and people‑person abilities
• Driven and motivated attitude

Benefits

• Paid time off and holiday pay
• Health, Vision, & Dental Insurance
• 401(k) company match for all employees
• Early access to 50% of earned wages through the myFlexPay program

Pay

• Training pay: $25/hour
• Annual compensation range: $57,800.00 – $99,100.00 (base pay may vary by location, knowledge, skills, and experience)