GIS Specialist - Service Center Manager and Application Developer

Responsibilities

• Manage day-to-day operations of the GIS Service Center, including workload planning, staffing, scheduling, and performance oversight.
• Supervise GIS specialists, developers, and technicians; assign tasks and monitor production quality, schedule adherence, and deliverable completeness.
• Provide administrative oversight including coordination of staffing, training, travel, and resource planning.
• Ensure compliance with client policies, standards, security requirements, and enterprise GIS governance.
• Prepare and deliver status reports, management reports, and performance metrics to stakeholders.
• Oversee administration and maintenance of enterprise GIS systems, including ArcGIS Enterprise, cloud environments, and geospatial databases.
• Coordinate with IT teams on system architecture, upgrades, configurations, and integration.
• Maintain integrity, accessibility, and lifecycle management of enterprise geospatial data.
• Lead design and development of custom GIS applications, tools, and workflows using ESRI technologies and modern programming frameworks.
• Develop web-based GIS solutions, dashboards, and data services using platforms such as ArcGIS Online and ArcGIS Enterprise.
• Build automation tools and analytical models to support geospatial workflows and decision-making.
• Integrate GIS with external systems, environmental models, and enterprise data platforms.
• Provide advanced geospatial analysis, modeling, and visualization to support programs such as: Water resource management and modeling, Land use and land ownership analysis, Environmental compliance (e.g., ESA, NEPA), Emergency response and flood inundation mapping.
• Serve as primary point of contact for GIS technical support and user engagement.
• Develop and deliver training for end users on GIS tools, workflows, and data management.
• Collaborate with planners, engineers, scientists, and IT staff to deliver integrated solutions.
• Evaluate emerging geospatial technologies and recommend enhancements to improve service delivery.
• Forecast workload, staffing needs, and infrastructure requirements.
• Support continuous improvement of GIS services, workflows, and enterprise capabilities.

Requirements

• Bachelor’s degree in GIS, Geography, Computer Science, Engineering, or related field (or equivalent experience).
• 8+ years of progressive GIS experience, including enterprise GIS and application development.
• 3+ years of experience in a supervisory or team leadership role.
• ESRI platform expertise (ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online).
• Programming experience in one or more of: Python, JavaScript (APIs, web mapping), C#, .NET, or similar.
• Experience with: Geospatial database design and management (e.g., SQL Server, ArcSDE), Web GIS development and deployment, Cloud or hybrid GIS architectures, Data automation and geoprocessing workflows.
• Strong communication and stakeholder coordination.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to obtain and maintain federal security clearance (e.g., NAC/NACI).

Qualifications

• Valid driver’s license, good driving record and ability to pass a driving record background check.