GIRMC Phlebotomist

General Summary

Principal Job Functions

• Maintains competency and proficiency with respect to all phlebotomy procedures; maintains awareness of all laboratory policy, technical and procedural changes.
• Performs blood collection from adult, children and infant patients using appropriate capillary collection or venipuncture technique.
• Completes all mandatory safety training and follows all safety guidelines per written protocols.
• Completes assigned tasks accurately and timely, adhering to all laboratory standards, policies and procedures.
• Performs limited patient testing on point of care instruments.
• Accurately performs computer entry of patient demographic and testing information including specimen data collected by laboratory or other hospital staff.
• Answers telephone calls and responds to non-technical questions from hospital staff and/or patients.
• Provides patient care with compassion and empathy utilizing mandatory customer service tactics as required by policy/procedure.

Required Knowledge, Skills And Abilities

• Knowledge of phlebotomy methods and practice standards.
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Skill in the use and maintenance of general phlebotomy and laboratory instruments and equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to provide solutions to problems involving several concrete variables in standardized situations.
• Ability to prioritize work demands and work with minimal supervision.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to maintain regular and punctual attendance.

Education And Experience

• High school diploma or equivalency required.
• Prior phlebotomy experience preferred.
• Phlebotomy course completion preferred.

Other Credentials / Certifications

• Basic Life Support (CPR) certification preferred.