Gifts Outfitter

About the role

The Sales Outfitter performs various selling and customer service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and assistance, and directing customers.

Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Demonstrates product to customers.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains a product expert through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with seasonal floor merchandise moves.
• Restocks merchandise as required.
• Keeps the work area clean, neat, and well-stocked with supplies.
• Follows all company policies and procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions, including:
  • Identifying and evaluating customers' needs.
  • Making product recommendations based on this analysis.
  • Promoting programs including, but not limited to, CLUB Membership, VOC, and In-Store Pick-up.

Requirements

• Minimum degree required: High school education or equivalent experience.

Skills

• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner to customers and other associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computerized point-of-sale register system.

Physical requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions that may include the wrists, hands, and/or fingers.
• Occasionally operate machinery and/or power tools.
• Occasionally operate motor vehicles or heavy equipment.
• Light work that includes moving objects up to 20 pounds constantly; may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
• Occasionally work in tight and confined spaces.
• Occasionally work in noisy environments.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision insurance.
• Health savings account and flexible spending account.
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.