Gift Shop Inventory Control Clerk - Retail Services

Supports inventory operations for both Woman’s Hospital Gift Shop locations, including Serendipity Gift Shop and Mom & Baby Boutique.

Responsibilities

• Receive merchandise for both Gift Shop locations and verify shipments against purchase orders, packing slips, and invoices.
• Inspect incoming merchandise for accuracy, quality, damage, and completeness.
• Identify and communicate shortages, overages, damaged merchandise, substitutions, pricing differences, and other shipment discrepancies.
• Accurately enter and verify merchandise information in Lightspeed Retail or the applicable inventory system, including quantities, costs, retail prices, vendor information, item descriptions, SKUs, and barcodes.
• Print and apply price labels and barcodes and prepare merchandise for placement on the sales floor.
• Organize, store, and replenish merchandise for Serendipity Gift Shop and Mom & Baby Boutique.
• Transfer inventory between Gift Shop locations and maintain accurate transfer documentation.
• Perform routine cycle counts, inventory spot checks, and reconciliations; research discrepancies and communicate findings to the Gift Shops Manager.
• Monitor inventory levels, backorders, discontinued items, and low-stock conditions and communicate potential shortages or excess inventory.
• Assist with annual physical inventory, including organizing merchandise, completing counts, entering and validating inventory results, and researching discrepancies.
• Monitor dated and time-sensitive merchandise, including food, beverages, skincare, seasonal products, and other applicable items; rotate stock and identify products requiring markdown, return, or disposal.
• Coordinate with the Gift Shops Manager regarding damaged or missing merchandise, vendor returns, credits, backorders, and shipment status.
• Maintain clean, safe, and organized receiving, stockroom, storage, and back-stock areas.
• Support seasonal merchandise transitions, new product launches, promotional events, markdowns, clearance activities, and merchandise replenishment.
• Prepare routine inventory, receiving, transfer, discrepancy, and utilization information to support purchasing and inventory-management decisions.
• Provide courteous customer service and assist with sales-floor operations during high-volume periods or staffing needs.
• Identify opportunities to improve inventory accuracy, receiving processes, stockroom organization, product flow, and loss prevention.
• Perform other duties as assigned in accordance with department needs, hospital policies and procedures, and the mission of Woman’s Hospital.

Requirements

• High school diploma or equivalent required.
• Associate degree or coursework in business, retail, inventory management, supply chain, or a related field preferred.
• One year of retail, receiving, inventory control, stockroom, warehouse, merchandising, or related experience preferred.
• Experience with a retail point-of-sale or inventory system preferred.
• Strong attention to detail, organization, accuracy, and follow-through.
• Effective communication, customer service, and basic computer skills.
• Ability to learn Lightspeed Retail and other hospital systems.
• Ability to prioritize work across two retail locations and safely handle merchandise.
• Must be able to regularly lift and carry up to 35 pounds and perform constant standing and walking, with frequent bending, squatting, and reaching.

Schedule

• Full-Time, Days
• Monday - Friday
• 8:00 AM - 5:00 PM

Pay

Hourly, Non-Exempt position

$16.00 - $21.53