Gift Processing and Finance Specialist

Location: Bend, Oregon - In Person | Status: Temporary (Anticipated End Date: Q1 2027)

About the role

At Shepherd’s House Ministries, our mission is to create safe, healing environments where all individuals feel valued, respected, and empowered to pursue personal growth and stability. We strive to feed the hungry, shelter the homeless, and walk alongside those facing life-controlling challenges such as trauma, addiction, and homelessness. Through emergency shelter, case management, and supportive services, we seek not only to address immediate needs but to foster lasting, positive change. Our vision is to help individuals break cycles of hardship and achieve meaningful transformation, ensuring that everyone in Central Oregon has the opportunity to find hope, stability, and healing.

Responsibilities

• Process and record donations including checks, online contributions, recurring gifts, event donations, and in-kind contributions accurately and timely.
• Prepare and process contribution deposits, including remote check deposits and entry/import into CRM and accounting systems.
• Reconcile donations and deposits with Finance to ensure accuracy and resolve discrepancies promptly.
• Maintain accurate donor and financial records, including donation documentation, deposits, correspondence, and related records.
• Maintain strong internal controls by securely handling contributions, following deposit and segregation-of-duties procedures, and escalating unusual transactions or discrepancies.
• Coordinate gift coding and donor designations with the Development Team to ensure contributions are properly recorded and acknowledged.
• Develop and maintain gift-in-kind processes, including tracking systems, consistent procedures, and staff training.
• Prepare financial and fundraising reports for leadership, Finance, Development, auditors, and the Board as needed.
• Support donor stewardship and fundraising activities, including donor acknowledgements, personalized thank-you letters, year-end giving, and major fundraising events.
• Identify process improvements and provide cross-departmental support to improve gift-processing accuracy, efficiency, and overall Finance and Development operations.
• Strive for and embody honesty, compassion, grace, community and stewardship.
• Work towards having a teachable spirit and a willingness to learn.
• Collaborate in partnership with leadership, advisors and coworkers to contribute to and carry out the Finance team’s strategy and goals.

Qualifications

• 1–3 years of experience in nonprofit gift processing, bookkeeping, accounting support, nonprofit finance, or a related field.
• Strong attention to detail and accuracy, with the ability to identify discrepancies, investigate variances, and maintain confidentiality.
• Proficiency with Excel or Google Sheets and data entry, including preparing import files and identifying missing, duplicate, or inaccurate records.
• Experience with donor databases/CRM and accounting software, preferably Bloomerang and Sage Intacct.
• Strong organizational and communication skills, with the ability to manage multiple priorities, work independently, and collaborate effectively across teams.
• Ability to remain flexible and adapt well.
• Work well in a team environment and be able to accept input as well as supervisory guidance.
• Able and willing to interact with shelter guests in a compassionate and respectful manner.
• Knowledgeable and empathetic to the needs of the poor and suffering.
• Able to maintain a positive, professional manner with all donors, staff, guests, and volunteers.
• Primarily sedentary office work requiring prolonged periods of sitting and focused computer use.
• Frequent use of hands, fingers, and wrists to operate keyboards, office equipment, and donor management systems.
• Ability to read and interpret information on screens, paper records, and printed documents.
• Ability to communicate clearly in person and by phone.
• Occasional standing, walking, bending, and reaching to access files or materials.
• May occasionally lift or carry materials (up to approximately 15–20 pounds).
• Ability to work in a typical office environment with moderate noise levels.