GI Scheduler

Primary Job Responsibilities/Tasks may include, but not limited to: The duties and responsibilities of this position include assisting patients and providers with coordinating of referrals, and scheduling. This position is also responsible for understanding benefits coverage and ensures the patient’s care is coordinated. (This is a full-time position supporting our Ballantyne office Monday to Friday 8 am to 4:30 pm) Responsibilities: Completes referrals for patients and coordinates with referring and receiving practices and/or departmentsMay coordinate and prepare financial estimates for patientsDirects patients to providers in their insurance planReviews benefits and educates patient on insurance coverageCoordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providersReviews schedules and confirms schedules are accurate and time is properly allocatedFollows up on all referrals to ensure no care gapsHandle sensitive information in a confidential mannerOther duties as assigned Requirements: Education, Experience and Certifications: High School Diploma or GED requiredThorough understanding of insurance coverage and Medical Necessity policies preferred. Customer service experience requiredKnowledge of medical records software preferred Physical Requirements: Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pullingMust be able to lift and support weight of 35 poundsAbility to concentrate on detailsUse of computer for long periods of time