GFG Project Manager/Highspot Administrator

About the role

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion.

Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to event/program requirements, project/program costs, resource utilization, and timeliness for completion.

Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding confidentiality, and safety.

Ensures that the utilization of all material and financial resources is carried out in an effective manner.

Effectively work with other staff to maximize productivity for the project / program.

Responsibilities

• Administer and maintain the Highspot platform, including Spots, permissions, user roles, and content organization
• Configure platform settings, templates, scores, and workflows to align with business needs
• Manage integrations with Salesforce (SFDC), Outlook, Teams, and other enterprise tools
• Serve as the primary point of contact for user support and troubleshooting
• Identify opportunities to optimize platform usage, processes, and content strategy
• Stay current with Highspot best practices, features, and roadmap
• Drive enhancements that improve seller productivity and reduce friction in the sales process

Requirements

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Has knowledge of best practices and how own area integrates with others
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Explains difficult or sensitive information; works to build consensus

Qualifications

• Demonstrated experience in Sales Enablement, Sales Operations, Marketing Operations, Event Management, or related fields
• Hands-on experience administering Highspot (or similar enablement platforms such as Seismic or Showpad)
• Detail-oriented, excellent communication skills, strong organizational skills, and project management skills
• An analytical mindset with experience using reporting tools and data insights
• A problem-solving and continuous improvement mindset

Skills

• Conceptual and practical expertise in own discipline and related disciplines
• Knowledge of best practices and integration with other areas
• Resourcefulness and leadership in managing projects
• Solving complex problems and taking a new perspective
• Impactful in various customer, operational, project, or service activities
• Effective communication and building consensus
• Organizational, project management, and analytical skills
• Reporting tools and data insights experience
• Problem-solving and continuous improvement mindset

Benefits

Includes health and wellbeing programs, flexible work arrangements, and relocation assistance.

Pay

$88,000.00 - $121,000.00

Schedule

Full-time, with 20% travel