Geospatial Technical Specialist

About the role

SparkPNT, a subsidiary of SparkFun Electronics, is dedicated to advancing Positioning, Navigation, and Timing (PNT) technology. Since developing our first high-precision surveyor in 2020, SparkPNT has been on a mission to make cutting-edge PNT solutions accessible for precision applications. Our product line includes a range of surveying devices, reference stations, and timing solutions designed to deliver centimeter-level accuracy. We're searching for a Geospatial Technical Specialist to join our team.

Essential Job Functions

• Technical Customer Support (primary role)
• Provide pre-sales technical guidance to customers evaluating SparkPNT solutions
• Support customers during integration, configuration, and deployment
• Troubleshoot GNSS, RTK, and correction service issues
• Aid customers with hardware setup, firmware updates, and system tuning
• Help translate customer needs into technical solutions
• Document and educate customers on deploying SparkPNT solutions
• Develop and improve troubleshooting resources and tutorials
• Develop use cases/case studies for various product applications
• Contribute to product feedback and development
• Provide feedback from real-world deployments to product and engineering teams
• Prioritize product improvements based on customer needs
• Test new hardware and firmware
• Assist with field testing and performance validation
• Support product development, production, and testing as needed
• Systems & Operations
• Assist with subscription and service support as SparkPNT expands correction services
• Refine support workflows, onboarding processes, and customer success systems
• Contribute to a collaborative startup culture where team members take on multiple roles as needed

Requirements

• Background in geospatial engineering, geomatics, robotics, or related technical field
• Experience working with GNSS, RTK, or positioning technologies
• Familiarity with geospatial tools such as: GIS platforms, mapping tools, correction services, GNSS configuration software
• Preferred: experience with GIS data collecting software
• Strong troubleshooting and analytical skills
• Ability to communicate complex technical topics clearly
• Comfort working directly with customers and developers

Qualifications

• Is technically curious and hands-on
• Enjoys solving real-world positioning problems
• Comfortable wearing many hats in a startup environment
• Has an entrepreneurial mindset
• Takes ownership and helps build processes as the company grows

Benefits

• Competitive salary (salary range for this position is $70,000-75,000 per year)
• Medical/dental/vision plan
• Matching 401(k)
• Flexible Paid Time Off Policy
• A casual dress code for you
• Dogs - yes, we bring dogs to work
• Full gym with climbing wall
• Great employee discount and opportunities to create and share content with the SparkPNT community
• Paid Parental Leave
• Paid time to volunteer
• EcoPass (public transportation pass)
• Summer BBQs, work parties, and more!