Georgian Interpreter

About the role

LanguageLine Solutions strives to eliminate language and cultural barriers, offering remote interpreter positions that serve limited‑English speakers and the Deaf and Hard‑of‑Hearing across healthcare, government, insurance, finance, utilities, travel & hospitality, general business, law enforcement, court, and 911. The company is a certified Great Place to Work and a top work‑from‑home employer, providing industry‑leading training, advancement opportunities, and support from senior language specialists and help desks.

Responsibilities

As a Georgian Video‑Telephone Interpreter, you will handle on‑demand calls, rendering meaning between Georgian and English speakers while maintaining professionalism, cultural sensitivity, and adherence to industry‑specific protocols.

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device (laptop, desktop, mobile phone, or tablet).
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout sessions at all times.
• Remain calm during sessions when a speaker is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol to ensure client expectations are met with the Limited English‑speaking Person (LEP), avoiding interaction with the LEP without client permission.
• Understand protocol and terminology for various industries including Medical, Insurance, Finance, Law, and others.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Handle highly emotional or stressful calls, potentially remaining on a call for extended periods without breaks or experiencing high call volumes while maintaining company service standards.

Qualifications

• Fluency in Georgian and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to communicate effectively with LEP.
• Excellent listening, retention and note‑taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls involving sensitive subjects (e.g., end‑of‑life conversations, pregnancy termination, vaccinations, sexual orientation and/or gender expression).
• Education or work experience in language‑related fields such as teaching, language assessment, translation or interpretation preferred.
• Ability to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the United States; applicants must have work authorization that does not now or in the future require sponsorship of a