Genetics Counselor Assistant
Job Summary
The genetic counseling assistant (GCA) will help facilitate genetic evaluation, testing, and coordination of care of genetic patients under the supervision of the genetic counselor and medical geneticist. Duties may include triaging referrals, obtaining medical records and previous test results prior to patient visits, performing patient intakes, coordinating scheduling patients, sample collection and send out for genetic testing, completing genetic testing order forms, and tracking the status of test results. The GCA will assist with documentation in the electronic health record, coordinating follow-up, answering phone calls, and maintaining the genetics database.
About the Role
This position requires no formal education or certification but a bachelor's degree in biology or health science is preferred. Experience in a genetics specialty clinic is preferred but not required. The ideal candidate should have demonstrated experience and success in working in a healthcare team producing positive outcomes, excellent organizational, communication, and interpersonal skills, and the ability to work in a time-sensitive environment with confidential information.
Responsibilities
- Triage referrals
- Obtain medical records and previous test results prior to patient visits
- Perform patient intakes
- Coordinate scheduling patients
- Sample collection and send out for genetic testing
- Complete genetic testing order forms
- Track the status of test results
- Auxiliary documentation in the electronic health record
- Coordinating follow-up
- Answering phone calls
- Maintaining the genetics database
Requirements
- No formal education or certification required, but a bachelor's degree in biology or health science is preferred.
- Experience in a genetics specialty clinic is preferred but not required.
- Demonstrated experience and success in working in a healthcare team producing positive outcomes.
- Excellent organizational, communication, and interpersonal skills.
- Ability to work in a time-sensitive environment and with confidential information.
- Strong analytical skills with financial data.
- Detail-oriented.
- Ability to analyze issues and use sound judgment in determining the course of action.
- Ability to coach and mentor reports using open and active communication techniques.
- Ability to be a role model, support hospital vision, mission, and strategic initiatives, and hold reports accountable for results.
- Ability to engage, inspire, and influence others.
- Excellent and effective writing skills.
- Ability to promote and maintain a culture of excellent customer service with all internal and external customers.
- Ability to think and act strategically.
- Ability to plan and execute process improvement initiatives that are measureable and demonstrate improvement.
Qualifications
The ideal candidate should have a bachelor's degree in biology or health science, experience in a genetics specialty clinic, and demonstrated success in working in a healthcare team producing positive outcomes. Excellent organizational, communication, and interpersonal skills are essential, along with the ability to work in a time-sensitive environment and with confidential information. Strong analytical skills with financial data, detail orientation, and the ability to analyze issues and use sound judgment are also required. The candidate should also be able to coach and mentor reports, be a role model, support hospital initiatives, and hold reports accountable for results. Excellent writing skills and the ability to promote and maintain a culture of excellent customer service are important. Additionally, the ability to think and act strategically and plan and execute process improvement initiatives that are measureable and demonstrate improvement is desired.
Skills
Strong analytical skills with financial data, detail orientation, and the ability to analyze issues and use sound judgment are crucial. The candidate should also be able to coach and mentor reports, be a role model, support hospital initiatives, and hold reports accountable for results. Excellent writing skills and the ability to promote and maintain a culture of excellent customer service are important. Additionally, the ability to think and act strategically and plan and execute process improvement initiatives that are measureable and demonstrate improvement is desired.
Benefits
N/A
Pay
N/A
Schedule
N/A
Department Position Summary
The genetic counseling assistant (GCA) will help facilitate genetic evaluation, testing, and coordination of care of genetic patients under the supervision of the genetic counselor and medical geneticist. Duties may include triaging referrals, obtaining medical records and previous test results prior to patient visits, performing patient intakes, coordinating scheduling patients, sample collection and send out for genetic testing, completing genetic testing order forms, and tracking the status of test results. The GCA will assist with documentation in the electronic health record, coordinating follow-up, answering phone calls, and maintaining the genetics database.