Genetic Testing Coordinator

Key Responsibilities

• Navigate and manage patient information through EMR systems accurately and efficiently
• Provide professional, compassionate, and client-facing support throughout the testing process
• Obtain insurance prior authorizations and verify patient coverage as needed
• Collect oral swab specimens following proper collection protocols and procedures
• Travel locally between multiple office locations as scheduled
• Maintain accurate documentation and ensure compliance with confidentiality standards
• Communicate effectively with providers, office staff, laboratories, and patients
• Ensure timely handling and transport of collected specimens when necessary

Requirements & Qualifications

• Strong computer skills and experience working with EMR systems preferred
• Excellent communication and customer service skills
• Able to work independently and manage time efficiently
• Reliable personal vehicle and valid driver’s license required for travel between offices
• Comfortable traveling locally on a regular basis
• Able to work flexible hours between 8:00 AM – 6:00 PM
• Experience with insurance prior authorizations is preferred
• Medical office, healthcare coordination, or specimen collection experience is a plus

Work Environment

This position requires both administrative and patient-facing responsibilities in a healthcare office setting. Candidates should be adaptable, professional, and comfortable working in multiple locations throughout the workweek.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location

In person