Generator Field Service Technician Level III

Responsibilities

• Service, repair and maintain diesel and gas engine driven standby generators in the field.
• Perform scheduled services such as oil & filter changes, spark plug replacements, coolant and filter checks.
• Conduct visual inspections on mechanical and electrical systems.
• Clean oil, fuel, and air filters, as well as the exterior of the unit.
• Test alternators, wiring harnesses, switches, switchgear, and battery systems.
• Diagnose failures using multimeters and other meter tools.
• Commission and start up generators based on design reviews, testing, and programming control panels.
• Handle troubleshooting and repair tasks related to various brands including Kohler, CAT, Cummins, Generac, Deere, Onan, MTU, Volvo, Mitsubishi, Detroit Diesel, Asco, Atlas Copco, etc.
• Communicate with customers about issues and resolutions clearly and concisely.
• Document work completed in reports.

Qualifications and Competencies

• Graduation from a Technical school with courses in generators, diesel, power gen, electric power, relay or substation technology.
• Experience in repair or maintenance of standby generators.
• Mechanical aptitude can substitute for technical school and generator experience.
• Strong communication and customer service skills.
• Satisfactory driving record with the ability to obtain a DOT medical certification.
• Able to work independently and on-call as needed.
• Ability to read and interpret schematics, operating manuals, and safety guidelines.
• Ability to lift, push, pull, and carry items weighing up to 75 lbs.
• Experience working in demanding physical and inclement weather conditions.

Benefits

• Paid Time Off (PTO)
• 401(k) Employer Match
• Incentive Bonuses
• Tuition Reimbursement
• Medical, Dental, and Vision Plans
• Employee Assistance Program (EAP)
• Generator Training Program
• Company Vehicle