Jobs · Human Resources · New York

Generalist

Services for the UnderServed · Brooklyn, NY · Yesterday
Human Resources$45k/yrFull-time

Position Overview

The Generalist will provide quality support services, ensuring that members receive the necessary degree of support to facilitate reaching their indicated goals. The Clubhouse has six units: Administrative, Culinary, Employment, Education, Maintenance and Media & Communications. The Generalists are direct service staff that have to manage a caseload, but should (also) have interest/skills in these areas as they will be building programming around it.

Essential Duties & Responsibilities

  • Engage clubhouse members in the culinary, maintenance, education/employment, media, and clerical units, including working alongside members to execute tasks.
  • Staff is assigned to one Clubhouse unit (i.e. culinary, clerical), but may rotate or work in other units as well.
  • Be able to cook, complete job development and teach computer skills.
  • Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, with the emphasis on promoting consumer empowerment.
  • Provide assistance, training, monitoring, and direction of members’ chosen unit activities, and other program related activities.
  • Make programming available in such a manner as to model mainstream community e.g. Celebrate holidays on the actual holiday.
  • Provide recreation and leisure, etc. Accompany members on various group outings and social events.
  • Ensure that the assigned unit logbook is current and contains group notes, attendance sheets and monthly unit schedules.
  • Aid in facilitating groups as needed in the program on a day-to-day basis.
  • Assist members in developing an individualized plan that reflects the members’ expressed personal goals as they relate to the Clubhouse and their general goals.
  • Ensure that the members receive the necessary degree of support to facilitate reaching their indicated goals.
  • Community outreach and provide members with transitional employment support.
  • Cooking and teaching computer skills.
  • Coordinate, supervise and maintain member case records.
  • Encourage and inspire members to work or attend school/training
  • Other duties as assigned

Qualifications

  • Required Education And Experience: High school diploma/equivalency required. Associate or bachelor’s Degree in related field preferred. Minimum of one-year experience in Clubhouse, Case Management or similar role.
  • Basic computer skills required.
  • Preferred Qualifications & Skills: Ability to utilize various computer programs, specifically Microsoft Word and Excel preferred A respect for, and high level of comfort around people experiencing psychiatric crisis preferred Exceptional written and oral communication skills including empathic listening, responding preferred Experience co-facilitating groups Knowledge of ICCD standards, motivational interviewing and stages of change preferred Bilingual English/Spanish a plus

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