General Virtual Assistant (with Xero and NDIS experience)

Key Responsibilities

• Bookkeeping & Compliance
• Prepare Xero BAS for their business.
• Liaise with accountant and ATO.
• Manage IRS tax filings (2022-2025) via H&R Block Expat portal.
• Support payroll and reconciliation as needed.
• Email & Communication Management
• Manage multiple Gmail accounts (personal, locum, subscriptions, property).
• Organise Outlook inbox.
• Use 8×8 phone line, Microsoft 365, and LastPass.
• Property Management
• Communicate with tenants and manage tasks via RentBetter.
• Sustain maintenance and rental documentation.
• Contract Work & Credentialling
• Send documents to locum agencies and hospitals.
• Maintain credentialling files and upload CPD certificates.
• Family & NDIS/Aged Care Support
• Cookordination of services for four elderly parents.
• Aid with NDIS support for their family member.
• Project Coordination
• Support communication with trades for garage/workshop & drainage project (target completion March 2026).
• Collaborate with Tania’s husband on updates.
• Social Media & Website
• Weekly posts for Facebook, Instagram, and LinkedIn.
• Quarterly updates to Wix website.
• Ultrasound Reporting
• Improve templates and correct typos for clearer reporting.
• Remote Reception (as needed)
• Answer phones, manage appointments, and route clinical queries using Microsoft 365 and Gentu.

Skills Required

• Experience as a VA/EA.
• Strong bookkeeping skills; Xero preferred.
• Excellent communication and organisation.
• Comfortable with government portals (ATO, IRS, NDIS, Aged Care).
• Tech-savvy: Microsoft 365, Gmail, LastPass, social media tools, Wix, Gentu (preferred).
• High discretion and ability to manage sensitive information.