General Utility Worker Lead - Umphrey Lee Dining SMU Hospitality - Southern Methodist Univ.

About the role

Oversees the maintenance and cleanliness of front and back of house facilities. May be responsible for oversight or delegation of responsibilities for additional utility workers. Essential functions and responsibilities may vary by location based on client requirements and business needs.

Responsibilities

• Trains and guides utility staff on job duties and proper safety and sanitation procedures
• Ensures guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized
• Maintains and cleans dishwashing station, three-compartment sink, storerooms, refrigerators, and related areas
• Ensures equipment is clean and in working condition; reports any issues to management
• Performs other light maintenance and custodial tasks
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, and co-workers
• Adheres to safety policies and procedures including proper food safety and sanitation
• Job duties may change or new ones may be assigned without formal notice to meet commitments

Requirements

• Demonstrated expertise in a similar role
• Ability to exercise considerable judgment based on previous experience to solve problems
• Ability to work independently and as part of a team
• May act as an informal resource for those with less experience
• Required to gain extensive knowledge of the proper use and cleaning techniques for kitchen equipment including steamers, ovens, mixers, grills, and dishwashing equipment
• Demonstrates thorough understanding of basic sanitation procedures

Physical Demands

• Lifting, bending, pushing, pulling, and/or extended walking and standing
• May require uniforms and/or usage of Personal Protective Equipment (PPE)