General Utilities -Big Rock Italian Chophouse

About Us

We are Great People Delivering Genuine Hospitality, dedicated to creating “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Responsibilities

• Properly wash and store all dishes, trays, eating utensils, cups, and small equipment for the kitchen.
• Assist in portioning, peeling, and cleaning food as requested.
• Maintain the dish room and dish machine in a sanitary and efficient manner.
• Clean the dining room, including lavatories and common areas.
• Report to work on time as indicated on the work schedule; ensure uniform meets restaurant requirements and is maintained and cleaned.
• Practice positive personal hygiene and cleanliness habits during all work shifts.
• Exemplify hospitality standards; answer guests' questions about the restaurant and handle requests and complaints with guest satisfaction as the priority.
• Cooperate with management and co-workers to assist others with duties, if needed; communicate suggestions for improvement in a positive fashion.
• Follow all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant; report potentially unsafe conditions and use materials and equipment properly.
• Know emergency procedures in the restaurant.
• Perform all duties and maintain knowledge of all standards and procedures as stated in the associate handbook.

Qualities We Value

• A genuine approach to hospitality.
• Individuals who exemplify leadership, kindness, and positivity.
• “Yes is the Answer!” mentality.
• Those who value teamwork, family, and community.

Benefits

• Opportunities for career growth; 80% of all positions promoted from within.
• Dining discounts at any of our 60+ restaurants.
• Health benefits for eligible associates.
• Inclusive, fun, and creative environment.
• Flexible scheduling, paid time off, and closed on 7 major holidays.