General Store Assistant Manager

About the role

This position assists the General Store Manager in the daily operations of the General Store. It involves supervising, training, and evaluating the General Store Retail Team, ensuring procedures and processes are performed to the company's standards.

Responsibilities

• Working closely with the General Store Manager as a Leader of the team to ensure everyone is supported.
• Availability to assist with questions or concerns during store operating hours.
• Management of the coffee bar: Ensuring team members are properly trained.
• Assisting the General Store Manager with weekly ordering and invoicing.
• Consistently offering professional, friendly, and engaging service to guests and members.
• Absolutely full knowledge of all products and ability to address questions about them.
• Aid in arranging displays and merchandise that create excitement and draw appeal.
• Maintain an organized, sanitary, and safe working area.
• All cashiering duties.
• Completion of appropriate paperwork and follow-through when applicable.
• Supervise the retail outlet operations for the resort, developing the retail aspects of the department including monitoring labor, inventory and customer service.
• Maintain and demonstrate a strong knowledge of the resort's various retail outlets and the trends within the hospitality industry.
• Aid in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories.
• Absolutely assist with monthly inventory.
• Train staff on Point-Of-Sales, systems and manual procedures appropriate for the retail function.
• Ensure proper maintenance, cleaning and operation of the retail outlet and service equipment.
• The ability to fully explain all resort products, services and other information about the resort to all guests and members.
• Maintain knowledge of current resort events, activities and hours of operation as well as dining options currently available.
• Perform additional responsibilities and duties as assigned.

Requirements

• Two years’ experience in retail or hospitality.
• Two years’ experience in a leadership role is required.
• Experience in a high-volume, quality-focused establishment is preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Computer literate in Microsoft Works applications and/or Point of Sales System required.
• The ability to work well under pressure in a fast-paced environment.
• Highly responsible & reliable.

Qualifications

Not specified.

Skills

• Preferred two years’ experience in retail or hospitality.
• Preferred two years’ experience in a leadership role is required.
• Preferred experience in a high-volume, quality-focused establishment is preferred.
• Preferred excellent written and oral communication skills.
• Preferred positive interpersonal skills.
• Preferred computer literate in Microsoft Works applications and/or Point of Sales System.
• Preferred ability to work well under pressure in a fast-paced environment.
• Preferred highly responsible & reliable.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.