General Shop Mechanic

About Us

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

About the Role

The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager and serves customers located in company service shops.

Responsibilities

• Read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Work with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams.
• Demonstrate proficiency in the use of test equipment.
• Perform high quality repair service on equipment and engines.
• Respond to customer needs in a positive, safe, and timely manner.
• Ensure maximum value for work performed.

Requirements

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred.
• High school diploma or equivalent required.
• Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
• Excellent communication skills.
• Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem-solving skills.
• Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.

Benefits

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally.

• The Basics
  • Various medical plan options, including a no-cost option
  • Vision and dental insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid basic life insurance
  • 401k matching
  • Profit Sharing
  • 8 paid holidays annually
  • Initially up to 15 days of Paid Time Off annually with increase after five years of service
  • Employee Assistance Program (EAP)
• What Sets Us Apart
  • Competitive pay
  • Exposure to world-class CAT training and development
  • Tuition Reimbursement
  • Tool Purchase Assistance to buy high-quality tools at deep discounts
  • Annual stipend toward the purchase of work boots
  • Company Incentive Bonus Program
  • Paid Veteran holiday annually to all service members
  • Training and Development programs
  • Work uniforms and professional cleaning services
  • Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package.