General Shop Mechanic

About Us

Thompson Machinery has been powering progress since 1944 as the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. We deliver smart solutions, build lasting partnerships, strengthen communities, and invest in your growth.

About the Role

The General Mechanic/Service Shop Technician is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel-powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors, serving customers in company service shops.

Responsibilities

• Read and interpret technical instructions, service and safety manuals, company policies, and procedures.
• Work with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams.
• Demonstrate proficiency in the use of test equipment.
• Perform high-quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner.
• Ensure maximum value for work performed.

Requirements

• High school diploma or equivalent required.
• Diesel engine, construction equipment, and/or truck engine training through accredited technical schools or relevant military experience preferred.
• Two or more years of previous hands-on equipment and/or engine experience, diagnostics, and troubleshooting experience working with diesel-powered construction equipment or truck engines.
• Ability to work standard five-day work schedules, including daily overtime and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Current, valid state driver’s license; CDL may be required for some field positions.

Qualifications

• Professionalism, integrity, adaptability, and a strong customer service focus.
• Sense of urgency, self-initiative, and personal drive to be successful.
• Excellent communication skills.
• Technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem-solving skills.

Benefits

Thompson Machinery offers a comprehensive benefits package designed to support both personal and professional well-being.

• Various medical plan options, including a no-cost option.
• Vision and dental insurance.
• Employer-paid short-term and long-term disability insurance.
• Employer-paid basic life insurance.
• 401k matching and profit sharing.
• 8 paid holidays annually, plus a paid Veteran holiday for all service members.
• Initially up to 15 days of Paid Time Off annually, increasing after five years of service.
• Employee Assistance Program (EAP).
• Competitive pay and annual stipend toward the purchase of work boots.
• Exposure to world-class CAT training and development, including tuition reimbursement.
• Tool Purchase Assistance to buy high-quality tools at deep discounts.
• Company Incentive Bonus Program.
• Work uniforms and professional cleaning services.
• Financial Wellness programs.