General Office Assistant 5/6/7 in the mailroom

About the role

This position is responsible for processing all incoming and outgoing mail and packages for prisoners and staff, including completing associated paperwork and following up with staff until completion. Additional duties involve reviewing electronic emails to and from prisoners, posting prisoner receipts, assisting in business office tasks, and searching all incoming mail and packages for contraband in accordance with established policies and procedures. The role also includes responding to prisoner grievances and kites.

Responsibilities

• Process incoming and outgoing mail/packages for prisoners and staff.
• Complete and follow up on necessary paperwork associated with mail and packages.
• Review electronic emails to and from prisoners.
• Post prisoner receipts.
• Assist in business office tasks.
• Search all incoming mail and packages for contraband per established policies and procedures.
• Respond to prisoner grievances and kites.

Requirements

• Educational level typically acquired through completion of high school.
• Experience requirements vary by level:
  • General Office Assistant 5: No specific type or amount of experience is required.
  • General Office Assistant 6: One year of administrative support experience.
  • General Office Assistant E7: Two years of administrative support experience, including one year equivalent to the intermediate level.
• Must meet ethical standards and report any possible conflict of interest.
• Applicants convicted of a misdemeanor or felony are ineligible for employment until satisfactory completion of any sentence imposed, including parole or probation.

Benefits

The Michigan Department of Corrections (MDOC) is a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran Friendly Employer. MDOC employs nearly 1,500 veterans and actively serving military members, offering many benefits and services to support military and veteran employees, spouses, and families.

Training

New hires to MDOC, along with returning employees who have been away for more than two years, will complete Non-Custody New Employee Training (NCNET). This includes either 40 or 80 hours of initial in-person training based on the level of offender contact and job classification, as well as additional online training.

View the job specification for more details.