General Merchandising Lead

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Benefits

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Responsibilities

• Provides direction related to operations, processes, and conditions of the area.
• Plans, guides, and empowers team members in the day‑to‑day operation of the department.
• Sets an example for the department by modeling an exceptional customer experience.
• Engages peers to provide the best possible shopping experience, including an exceptional checkout experience.
• Communicates with team members and assigns daily work tasks.
• Mentors and coaches team members to exceed customer service and sales goals, maintains department standards, and ensures required trainings are completed.
• Supports training of new team members and cross‑trains high‑potential talent, providing peer coaching on job responsibilities and standards.
• Works with leadership on department schedule writing to focus on team member engagement, improve customer service, store sales, and profitability.
• Ensures freshness of products by closely monitoring execution of rotation and dating policies.
• Guides the team in compliance with food safety standards and regulations, promoting a safe work environment with 200% accountability.
• Leads team members to ensure ordering, receiving, stocking, pricing, and product display are completed where applicable.
• Actively creates an environment that supports the Meijer culture, valuing Diversity, Equity, and Inclusion.
• Operates a register and handles cash when needed.
• Operates powered equipment where applicable.
• Participates in period‑end inventories where applicable to help achieve goals.
• May be required to act in a lead capacity in other departments throughout the store.
• Performs other duties as assigned or required.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Physical ability to lift, carry, push, pull, bend, and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.