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Jobs · Sales · Minnesota

General Merchandise Team Leader - Mankato, MN

Target · Mankato, MN · 2 mo ago
On-siteSales$21.5–$23.5/hrPart-time

About the role

The General Merchandise Team Leader plays a crucial role in enabling a consistent experience for our guests. They are experts in operations, process, and efficiency, responsible for ensuring product availability and ease of shopping while maintaining high standards of guest service.

Responsibilities

  • Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  • Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
  • Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
  • Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
  • Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price changes for GM areas.
  • Lead the team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
  • Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
  • Lead the team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
  • Coach and train hourly team members to build a team of hourly team members with direction from your direct leader.
  • Evaluate candidates for open positions and develop a guest-centric team, as directed by your direct leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
  • Identify team members for future leader positions and utilize growth development to build a talent pool within your department.
  • Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
  • Model the execution of physical security processes in order to enhance the instore security culture.
  • Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
  • Address all store emergency and compliance needs.

Requirements

  • A high school diploma or equivalent.
  • Age 18 or older.
  • Previous retail experience preferred, but not required.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.

Qualifications

  • Highly motivated and able to work independently and as part of a team.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward all guests and other team members.

Skills

  • Guest service fundamentals and experience building a guest-first culture on your team.
  • Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
  • Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
  • Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
  • Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader.
  • Assessing reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
  • Expertise in operations, accuracy, process and efficiency.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $21.50 - $23.50. The full pay range for this position per hour is $21.50 - $36.55. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule, including nights, weekends, holidays, and peak shopping times.

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