General Merchandise Team Leader- Fort Worth, TX
Job ID and other metadata available on the benefits eligibility page: https://tgt.biz/BenefitsForYou_C
Pay
The starting pay range for this position is $21.25 - $23.25 per hour. The full pay range is $21.25 - $36.15 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.
Benefits
Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:
- Medical, vision, and dental insurance
- Life insurance
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
For more details, visit Target’s benefits page.
About the Role
Working at Target means helping all families discover the joy of everyday life. Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop—replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities.
This role provides opportunities to build and develop skills for a career, including:
- Guest service fundamentals and building a guest-first culture
- Retail business fundamentals, such as department sales trends, inventory management, and pricing strategies
- Leading a team by planning workloads, delivering sales goals, and driving process improvements
- Interviewing, developing, coaching, evaluating, and retaining talent
- Coaching and training hourly team members
Responsibilities
- Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience. Train and hold team members accountable for guest experience standards.
- Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and celebrate wins.
- Lead the execution of daily/weekly workload to meet department and store sales goals, including receiving products, merchandising, signing, restocking shelves, and maintaining sales floor displays.
- Educate your team on how operational procedures (e.g., inventory management, stock levels) impact store profitability and product availability.
- Assess reporting to identify gaps in GM processes and assist in developing resolution plans.
- Assign daily tasks based on workload and guest traffic patterns, ensuring alignment with business priorities.
- Help establish clear goals and expectations, holding team members accountable with guidance from your direct leader.
- Lead fulfillment work (pick, pack, and ship) accurately and assess reporting to identify gaps.
- Ensure product is in stock, accurately priced, and signed on the sales floor while prioritizing guest experience.
- Collaborate with all teams to ensure the store is guest-ready.
- Stay informed about trends and products to educate team members during team connections.
- Evaluate candidates for open positions and develop a guest-centric team.
- Model best practices for team onboarding, learning, and development to close skill gaps.
- Identify team members for future leader positions and build a talent pool within your department.
- Support guest services, including back-up cashier and digital fulfillment, while maintaining compliance.
- Demonstrate inclusivity by valuing diverse voices and creating equitable experiences.
- Adhere to all Target policies, safety procedures, and role-specific guidelines (e.g., food safety, pricing).
- Maintain a safe workplace by reporting and correcting hazards and holding the team accountable for safety expectations.
- Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
- Support merchandise protection strategies, including ordering, storage, and application.
- Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience.
- Address all store emergency and compliance needs.
Requirements
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Ability to lead and hold others accountable
- Effective communication skills and ability to operate handheld scanners and technology equipment
- Capability to work independently and as part of a team
- Ability to manage workload and prioritize tasks in a fast-paced environment
- Welcoming and helpful attitude toward guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information accurately
- Handle cash register operations as needed
- Frequently lift or move merchandise up to 44 pounds without assistance
- Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance required
- Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
- Ability to remain mobile for the duration of a scheduled shift
Schedule
This role requires a variable work schedule with varying hours, days, or shifts, including nights, weekends, holidays, closing shifts, and other peak shopping times.