General Merchandise Team Leader - Austin, TX

About the role

The General Merchandise Team Leader plays a crucial role in ensuring a consistent and efficient shopping experience for guests. This role requires strong leadership skills, attention to detail, and the ability to manage a team effectively.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
• Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price changes for GM areas.
• Lead the team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
• Coach and train hourly team members to build a team of hourly team members with direction from your direct leader.
• Assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Establish clear goals and expectations and hold team members accountable to expectations.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
• Address all store emergency and compliance needs.

Requirements

• A high school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.

Qualifications

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.

Skills

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader.
• Expertise in operations, accuracy, process and efficiency.

Benefits

Target offers a comprehensive benefits package including:

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• 401(k).
• Employee discount.
• Short term disability.
• Long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $22.50 - $24.50. The full pay range for this position per hour is $22.50 - $38.25. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).