General Merchandise Team Leader- (Buckeye, AZ)

Starting pay range: $22.00 – $24.00 per hour. Full pay range: $22.00 – $37.40 per hour. Pay is based on labor markets, education, work experience, and certifications.

About the role

Working at Target means helping all families discover the joy of everyday life. As a General Merchandise Team Leader, you’ll enable a consistent experience for guests by blending operational tasks—replenishment, pricing, signing, setting, and maintaining the sales floor and backroom—with guest-focused priorities.

Teams in General Merchandise (GM) execute inbound, outbound, and fulfillment responsibilities while prioritizing guest experience.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly environment.
• Train and hold team members accountable for guest experience and operational standards.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, and celebrate wins.
• Lead daily/weekly workload execution to meet department and store sales goals, including receiving, merchandising, signing, setting, and updating sales floor displays.
• Educate team on how operational procedures (e.g., inventory management, stock levels) impact profitability and product availability.
• Assess reporting to identify gaps in GM processes and assist in developing resolution plans.
• Assign tasks based on workload and guest traffic patterns, aligning with business priorities.
• Help establish clear goals and expectations; hold team members accountable with guidance from your direct leader.
• Lead pick, pack, and ship fulfillment work accurately (if applicable) and assess reporting to identify gaps.
• Ensure product is in stock, accurately priced, and signed on the sales floor while prioritizing guest experience.
• Collaborate with all teams to ensure the store is guest-ready.
• Stay informed about trends and products; relay Target communications during team connections.
• Evaluate candidates for open positions; develop a guest-centric team through onboarding, coaching, and interactions.
• Support guest services, including back-up cashier and digital fulfillment, while maintaining compliance.
• Demonstrate inclusivity, ethical conduct, and safety culture; model and enforce policies and procedures.
• Lead physical security processes and support merchandise protection strategies.
• Occasionally assume store-level leadership on duty (LOD) responsibilities during assigned shifts.
• Address all store emergency and compliance needs.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred but not required.
• Ability to lead and hold others accountable.
• Effective communication skills and experience using handheld scanners and technology equipment.
• Capability to work independently and as part of a team; manage workload and prioritize tasks.
• Ability to remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude toward guests and team members.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance.
• Flexible work schedule (nights, weekends, holidays); reliable and prompt attendance.
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance, and more) for eligible team members and dependents.
• 401(k) retirement plan.
• Employee discount.
• Short-term and long-term disability coverage.
• Paid sick leave, national holidays, and vacation.

Skills

This role helps build skills for a career, including:

• Guest service fundamentals and building a guest-first culture.
• Retail business fundamentals (sales trends, inventory management, pricing, promotions).
• Planning workload to support business priorities and deliver sales goals.
• Leading, interviewing, developing, coaching, evaluating, and retaining talent.
• Process improvements and enhancing workload efficiency.