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Jobs · Marketing · Florida

General Merchandise Team Leader

Target · Miami, FL · 1 wk ago
On-siteMarketing$23.25–$25.25/hrPart-time

Job ID: General Merchandise Team Leader

Pay

The starting pay range for this position is $23.25 - $25.25 per hour. The full pay range is $23.25 - $39.50 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

  • Medical, vision, and dental insurance
  • Life insurance
  • 401(k) retirement plan
  • Employee discount
  • Short-term and long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation

For more details, visit Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. As a General Merchandise Team Leader, you’ll enable a consistent experience for guests by focusing on operations, process, and efficiency. Teams in General Merchandise (GM) prioritize guest experience while ensuring product availability and ease of shopping through replenishment, pricing, signing, setting, and maintaining the sales floor and backroom. The GM teams also handle inbound, outbound, and fulfillment responsibilities.

Skills

This role helps build skills for a career, including:

  • Guest service fundamentals and building a guest-first culture
  • Retail business fundamentals, such as department sales trends, inventory management, and pricing strategies
  • Leading a team by planning workloads, delivering sales goals, and driving process improvements
  • Interviewing, developing, coaching, evaluating, and retaining talent
  • Coaching and training hourly team members

Responsibilities

  • Consistently deliver a guest experience that is Easy, Inspiring, and Friendly. Train and hold team members accountable for guest experience commitments and operational consistency.
  • Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and celebrate wins.
  • Lead daily/weekly workload execution to meet department and store sales goals, including receiving products, merchandising, signing, setting, and updating sales floor displays, sampling, restocking, and price changes for GM areas.
  • Educate your team on how operational procedures impact inventory management, store profitability, and product availability.
  • Assess reporting to identify gaps in GM processes and assist in developing resolution plans.
  • Assign daily tasks based on planned workload and guest traffic patterns, ensuring alignment with business priorities.
  • Help establish clear goals and expectations, holding team members accountable with guidance from your direct leader.
  • Lead pick, pack, and ship fulfillment work accurately and assess reporting to identify gaps.
  • Ensure product is in stock, available, accurately priced, and signed on the sales floor while prioritizing guest experience.
  • Collaborate with all teams to ensure the store is guest-ready.
  • Stay informed about trends and products to educate team members during team connections.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Model best practices and help close skill gaps through coaching and development.
  • Identify team members for future leader positions and build a talent pool within your department.
  • Support guest services, including back-up cashier and digital fulfillment processes, while maintaining compliance.
  • Demonstrate inclusivity, ethical conduct, and adherence to safety procedures.
  • Lead and model a safety culture, correcting hazards and holding the team accountable.
  • Support merchandise protection strategies across the store.
  • Occasionally assume store-level leadership on duty (LOD) responsibilities.
  • Address all store emergency and compliance needs.

Requirements

  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred but not required
  • Ability to lead and hold others accountable
  • Effective communication skills using multiple frequency devices, handheld scanners, and other technology
  • Capability to work independently and as part of a team
  • Manage workload and prioritize tasks in a fast-paced environment
  • Welcoming and helpful attitude toward guests and team members
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information accurately
  • Handle cash register operations as needed
  • Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance
  • Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance
  • Capable of working in varying temperatures, humidity, and other elements
  • Ability to remain mobile for the duration of a scheduled shift

Qualifications

This role may be right for you if:

  • You enjoy interacting and helping others, including guests and team members.
  • You thrive in a fast-moving, physically demanding role with teamwork and flexibility.
  • You are open to working a variable schedule with varying hours, days, or shifts.

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