General Manager - VIBE CITY Wentzville
VIBE Cannabis · Wentzville, MO · 2 wk ago
ManagementFull-time
About the role
Vibe Cannabis is opening a new dispensary in Wentzville and seeks a General Manager to lead it from the ground up. The ideal candidate will have a passion for cannabis and a proven track record in managing a team.
Responsibilities
- Own overall store performance - sales targets, labor costs, shrink, and customer experience
- Hire, train, develop, and motivate the team; provide regular performance reviews and address performance issues directly
- Lead and promote excellent customer service through coaching, role modeling, and use of customer feedback
- Handle and resolve escalated customer complaints
- Build and maintain optimal staffing and scheduling, responsive to traffic and business needs, while hitting labor % goals
- Ensure full compliance with DHSS-DCR regulations, state law, and company SOPs - including ID verification, patient certification checks, and state portal reporting for medicated sales
- Maintain accurate inventory through regular audits and reconciliation
- Count cash drawers, finalize daily deposits, and manage cash reconciliation; protect company assets per policy
- Communicate regularly with the Director of Retail Operations on store performance, staffing, and compliance status
- Prepare the location for and manage state inspections and audits
- Complete additional tasks or projects assigned by the Director of Retail Operations
Requirements
- Must be at least 21 years old
- Able to obtain and maintain a Facility/Dispensary Agent ID from Missouri DHSS-DCR
- 3+ years of management experience in retail, convenience, or restaurant operations; experience with budgets and P&Ls is a strong plus
- 2+ years of cannabis retail experience required; dispensary management experience strongly preferred
- Demonstrated ability to lead and develop a broad and diverse team
- Excellent verbal and written communication and organizational skills
- Comfortable with POS systems, inventory management software, and basic financial/Excel reporting
- Flexible in schedule to reflect store hours and business needs; able to stand for extended periods and lift up to 40 lbs
Pay
Salary $65k to $75K base pay plus bonus
Schedule
Full-time; must be available to work non-standard hours, weekends, and holidays as needed, especially during opening
Work Location
In person - Vibe City Wentzville