General Manager - The Ridge Environmental Ed. Center

About the role

The General Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The General Manager motivates, instills accountability, and achieves results to drive success in the position. The General Manager is responsible for all aspects of unit operations and management to facilitate the fulfillment of financial goals and company initiatives.

Responsibilities

• Plan and develop daily operations.
• Forecast and analyze sales, labor, and profit; and, ensure compliance with established budget.
• Schedule, supervise, and participate in the operational duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
• Maintain accounting records, daily reporting requirement, and cash control.
• Manage P&L statement.
• Respond to customer inquiries and resolve customer complaints.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, housekeeping, sanitation