General Manager - The Modernest Gulch View

Job Description

The Modernest Gulch View

Nashville, Tennessee
Opening December 2026

Hay Creek Hotels is seeking a dynamic and entrepreneurial General Manager to lead the opening and operations of The Modernest Gulch View, a new luxury residential hospitality concept located in Nashville’s vibrant Gulch neighborhood.

Key Responsibilities

• Oversee all day-to-day operations including guest services, housekeeping, maintenance, and front office.
• Ensure exceptional guest experiences aligned with Hay Creek Hotels service standards.
• Manage operations of the rental pool program in coordination with corporate revenue management.
• Build strong relationships with unit owners participating in the rental program.
• Support owner communication and ensure clear operational transparency.
• Work collaboratively with third-party HOA management.
• Oversee the pre-opening planning process, including staffing, operational procedures, vendor coordination, and licensing requirements.
• Lead hiring and onboarding of the property team.
• Develop operating procedures and service standards.
• Cooking license coordination including liquor license for the bar concept.
• Prepare the property for a successful opening in April 2027.
• Work collaboratively with marketing partners to maximize exposure across distribution channels.
• Support strategic initiatives including the property’s Airbnb partnership.

Qualifications

• 5+ years of leadership experience in hospitality operations
• Prior experience as a General Manager, Hotel Manager, or Director of Operations
• Experience with condo-hotel, vacation rental, or short-term rental operations preferred
• Strong financial acumen with experience managing budgets and forecasting
• Experience working with property management systems (Guesty experience a plus)
• Proven ability to build and lead high-performing teams
• Strong communication and relationship management skills
• Experience with pre-opening operations strongly preferred

About Hay Creek Hotels

Hay Creek Hotels is a premier hospitality management company known for operating distinctive independent hotels and lifestyle hospitality concepts across the United States. Our focus is on creating exceptional guest experiences while delivering strong financial performance for our ownership partners.