General Manager - Tampa

About Us

Better Buzz Coffee seeks General Managers to support our growing brand! We are excited to have you apply if you share our passion for coffee!

Learn more about us.

Responsibilities

• Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
• Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
• Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
• Lead the overall hospitality inside the 4 walls
• Enforce all brand standards and expectations
• Drive solid metrics and Key Performance Indicators to our standards
• Champion a safe, harassment-free and discrimination-free workplace
• Create and provide timely schedules for the team
• Execute daily labor and break compliance
• Run a profitable location and keep food and labor costs within standard
• Drive sales
• Maintain a Yelp & Google score at 4.2 or higher
• Tackle difficult conversations to resolve
• Become part of the neighborhood and community and learn your guest's names

Qualifications

• 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
• Open availability required
• 3 years of Food & Beverage experience required
• A High School Diploma or GED graduate preferred
• High volume drive thru experience a plus
• New Location Opening experience a plus