General Manager (Sur La Table)

About the role

The General Manager at Sur La Table is responsible for overseeing all aspects of store operations, including customer service, inventory management, and sales performance. This position requires strong leadership skills, excellent communication abilities, and a passion for retail.

Responsibilities

• Oversee daily operations to ensure smooth store function
• Manage staff schedules and training programs
• Develop and implement strategies to increase sales and customer satisfaction
• Ensure compliance with all company policies and procedures
• Handle customer complaints and resolve issues in a timely manner
• Supervise inventory levels and manage stock ordering

Requirements

• Bachelor's degree in Business Administration, Management, or related field
• Minimum of 5 years of retail management experience
• Proven track record of increasing sales and improving customer service
• Strong interpersonal and communication skills
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Excellent organizational and time management skills
• Experience with point-of-sale systems and inventory management software
• Knowledge of food safety regulations and best practices

Skills

• Customer service orientation
• Leadership and team building skills
• Problem-solving and decision-making abilities
• Ability to work independently and as part of a team

Benefits

• Comprehensive health insurance coverage
• Flexible spending accounts for healthcare and dependent care
• Retirement savings plan with employer match
• Generous paid time off policy
• Professional development opportunities

Pay

$60,000 - $70,000 annually

Schedule

Monday through Saturday, with some evening and weekend shifts required