General Manager (Store Manager)
The General Manager is responsible for running a profitable restaurant and ensuring it meets McDonald’s critical customer standards of Quality, Service, and Cleanliness.
About the Role
- Works with leader to set restaurant goals and create a plan to achieve them.
- Leads a team of Department Managers with specific responsibilities in the restaurant.
- Helps Department Managers set their own goals, follows up on progress, and provides coaching and direction to improve their Departments.
- May be responsible for hiring and developing Department and Shift Managers to ensure the restaurant has the right team for the future.
Responsibilities
- Runs a profitable restaurant.
- Ensures restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness.
- Works with leader to set restaurant goals and create a plan to achieve them.
- Leads a team of Department Managers with specific responsibilities in the restaurant.
- Helps Department Managers set their own goals, follows up on progress, and provides coaching and direction to improve their Departments.
- May be responsible for hiring and developing Department and Shift Managers to ensure the restaurant has the right team for the future.
Requirements
- Previous General Manager experience running high volume locations.
- A background in quick service restaurants or experience in hospitality or retail.
- Must be 18 years or older to be a manager in corporate owned and operated restaurants.
Qualifications
- Strong leadership skills.
- Ability to motivate and develop a team.
- Experience managing multiple departments.
- Knowledge of McDonald’s operational standards.
Skills
- Effective communication and interpersonal skills.
- Problem-solving abilities.
- Time management and organizational skills.
- Customer service orientation.
Benefits
- College tuition assistance.
- Valuable job training.
- Retirement benefits.
Pay
Details on pay are not specified in this posting.
Schedule
Details on schedule are not specified in this posting.
Note: This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.