General Manager - Smart Home Automation & Technology - Residential Services

GENERAL MANAGER — LOS ANGELESBuild and lead a brand-new luxury technology branch from the ground up in one of the country's most dynamic smart home markets. TL;DR — QUICK OVERVIEWOur client is hiring a General Manager to build and lead their newest Los Angeles branch from the ground up. This is not a maintenance role managing a polished operation. This role is for an entrepreneurial leader who thrives on building something from scratch — someone energized by establishing an office, hiring a team, and creating the operational infrastructure that transforms early sales momentum into a thriving, full-service luxury technology integration branch.THE COMPANY: Nation's leading luxury residential technology integrator — PE-backed, operating across 15+ branches nationwide.THE MISSION: Take strong initial sales success and transform it into a fully operational, high-performing branch in one of the country's most lucrative luxury markets.THE OPPORTUNITY: A career-defining chance to build something significant — with full P&L ownership, the backing of a national company, and massive market potential in the LA luxury residential space. PRESENTED BY JOMBINE This role is brought to you by Jombine — a recruiting partnership that goes beyond traditional headhunting. We represent our clients as trusted talent advisors, partnering with leadership teams to find candidates who genuinely align with their culture, values, and team dynamics. Our clients choose us because we invest the time to truly understand what makes their organization special. Learn more at www.jombine.com. THE WHO Our client is the nation's leading luxury residential technology integrator — the only scaled, national luxury smart home company in the United States. They partner with ultra-high-net-worth homeowners, elite architects, custom builders, and interior designers to create seamless smart home experiences: lighting and shade control, whole-home audio/video, climate automation, security, networking, and integrated systems that make every day effortless, beautiful, and connected. Headquartered in Austin, Texas and operating across 15+ branches nationwide, they're PE-backed, scaling toward $100M+ in revenue, and building the first truly national brand in the custom integration space. THE BUSINESS REALITY Los Angeles represents one of the company's newest and most strategically important markets. A top-performing salesperson has already been crushing it — building a strong initial client base with luxury builders, architects, and high-net-worth homeowners. Now the company is ready to invest heavily: establishing a physical branch, building out the full team, and creating the infrastructure to support explosive growth. The General Manager who walks in with operational excellence, people-first leadership, and a builder's mentality won't just manage a branch — they'll architect the foundation of what could become one of the company's flagship locations. Every system, every hire, every process is yours to design and own. THE WHAT You will build, launch, and lead the Los Angeles branch from scratch. You'll establish the office, hire and develop your team (technicians, project managers, designers), partner closely with the existing salesperson to scale the business, and take full P&L accountability. You're not just managing technology projects. You're building the infrastructure, team, and culture that will define this branch for years to come. MUST HAVES ✓ 7+ Years Leadership — Proven track record in luxury technology integration, custom home building, AV/smart home, or similar project-driven industries. ✓ P&L Ownership — Experience running a P&L and hitting revenue, margin, and growth targets.✓ Industry Experience — Background in custom integration, smart home technology, luxury construction, or high-end home services.✓ Greenfield/Startup Experience — You've built something from scratch before. THE WHYThis is not a maintenance role. If you're looking for a polished operation where everything already runs like clockwork, this isn't it. This is the opportunity to build that machine — and become the architect of a thriving branch in one of the country's most dynamic luxury markets. You won't be maintaining someone else's playbook — you'll be writing it. You'll have real ownership over the branch, direct partnership with regional and corporate leadership, and the satisfaction of seeing your work directly shape how the business is run in Los Angeles. The luxury smart home industry is at a critical inflection point. It's maturing from a fragmented landscape of local "AV shops" into a professionalized, high-stakes technology and services sector. This is the next essential trade. Today, robust networking, integrated lighting, motorized shades, and whole-home automation are becoming baseline expectations in high-end new construction. THE WHERE 📍 LOS ANGELES, CA — Hands-on, in-market leadership. Be deeply embedded in the market and visible to your team, clients, and the luxury builder/design community. 📍 NOT A REMOTE ROLE — You're the face of the brand in LA — present, engaged, and building relationships with elite builders and architects. 📍 MINIMAL TRAVEL — Occasional trips to headquarters or regional meetings (10–15%). 📍 RELOCATION ASSISTANCE — Available for exceptional candidates. THE HOW — THREE STRATEGIC PRIORITIES1️⃣ BUILD THE INFRASTRUCTURE Establish the physical office, hire and onboard your core team (technicians, programmers, project managers, designers, admin staff), set up vendor relationships with manufacturers (Crestron, Savant, Control4, Lutron), and create the operational systems needed to deliver flawless white-glove service.2️⃣ PARTNER WITH SALES TO SCALE The sales pipeline is strong. Ensure operational excellence so every project is delivered on time, on budget, and to the white-glove standard the brand is known for. Build trust with the salesperson, support their growth, and create capacity to handle increasing volume of six-figure+ projects.3️⃣ ESTABLISH MARKET PRESENCE Become the face of the brand in LA. Build relationships with elite custom home builders, architects, and interior designers. Ensure your branch is known for seamless integration, design excellence, and flawless execution. YOUR DNA✦ ENTREPRENEURIAL BUILDER — You're energized by creating something from scratch. You see a blank canvas as an opportunity, not a problem.✦ OPERATIONALLY EXCELLENT — Deep operational knowledge of technology integration, project management, or luxury construction. You understand how complex projects flow and how to deliver white-glove service.✦ PEOPLE-FIRST LEADER — You know how to inspire a team, build trust, and get people to rally around a shared vision. You lead with conviction, poise, and accountability.✦ LUXURY MARKET FLUENCY — You understand the luxury residential space and know how to work with high-net-worth clients, elite architects, and custom builders.✦ ROLL UP YOUR SLEEVES — You love getting into the weeds and navigating success with blood, sweat, and tears.✦ THRIVES WITH AUTONOMY — You want the freedom to build your branch your way, with the support of a national, PE-backed company behind you. KEY RESPONSIBILITIES→ BUILD THE BRANCH — Establish the office and infrastructure. Hire installation technicians, programmers, project managers, designers, admin staff. Set up vendor relationships. Create the systems, processes, and standards.→ RUN THE BUSINESS — Own the P&L. Drive revenue, manage costs, deliver profitability. Forecast, budget, report on performance. Make strategic decisions.→ LEAD THE TEAM — Recruit, train, and retain high-performers. Set the tone for culture, accountability, and white-glove service. Coach and develop your people.→ DELIVER OPERATIONAL EXCELLENCE — Oversee all projects from design through installation and post-sale support. Ensure on-time, on-budget delivery. Be the face of client escalations.→ PARTNER WITH SALES — Work with the existing salesperson to support their success. Ensure operational capacity, technical expertise, and service quality keep pace with aggressive growth.→ BUILD MARKET PRESENCE — Become the visible leader in Los Angeles. Attend industry events, build your network, and establish the company's reputation. QUALIFICATIONS• 7+ Years Experience — Leadership in luxury technology integration, custom home building, AV/smart home, or similar project-driven industries.• P&L Ownership — Experience running a P&L and hitting revenue, margin, and growth targets. Comfortable with full business accountability.• Industry Knowledge — Deep operational knowledge of technology integration, smart home systems, AV, lighting control, networking, and automation. Understanding of luxury construction processes. Familiarity with Control4, Crestron, Savant, Lutron strongly preferred.• Greenfield/Startup Experience — You've built something from scratch before. Bachelor's degree preferred, or equivalent experience. COMPENSATION & BENEFITS💰 BASE: $140,000 - $160,000 + competitive 20% performance bonus🏥 Medical, Dental & Vision | 💼 401(k) Match | 💵 HSA & FSA 🏖️ PTO & Paid Holidays | 👶 Paid Parental Leave | 🛡️ Life Insurance 📚 Professional Development & Leadership Programs 🏡 Relocation Assistance (available for exceptional candidates) READY TO BUILD SOMETHING GREAT?If you're a proven leader who wants to build a branch, lead a team, and win in one of the country's most dynamic luxury markets, we want to hear from you. This is more than a job — it's your chance to write the playbook, build the infrastructure, and become the architect of a thriving luxury technology operation in Los Angeles. You won't be maintaining someone else's system. You'll be building yours. Your legacy awaits. 👉 APPLY NOW or reach out at www.jombine.com