General Manager - Revenue and Growth

About Pathfinder Hospitality

At Pathfinder, hospitality is not just in our name – it's in our DNA. Our Platinum Service promise is simple: do unto others better than they could have ever imagined. Our core values – Accountability, Collaboration, Empowerment, Engagement, Innovation, Integrity, Passion, and Transparency – are not wall art. They're how we make decisions. We have an infinite mindset. We're building something that outlasts its founders. The GM we hire here is part of that.

Role Overview

Aloft Austin Southwest has a 4.6‑star rating, a superior product, and a better location than most of its competitive set. Yet the hotel is performing below its natural RevPAR Index threshold, indicating real, uncaptured upside. This role is for a leader with an ownership mindset who sees that gap as an opportunity.

What This Role Actually Is

This is a revenue‑first general management role. Operations matter – a clean, well‑run hotel is table stakes – but your primary accountability is growing RevPAR and recapturing market share. You will be coached, assessed, and celebrated for revenue results.

Week To Week

• Working a structured Weekly Success Planner (WSP) that tracks sales activity, pipeline, and revenue outcomes – not just occupancy reports.
• Leading by example in a culture where everybody sells: front desk, housekeeping leads, breakfast attendants – everyone.
• Owning your comp set and knowing exactly why you’re winning or losing on any given week.
• Actively developing and coaching your team on revenue‑generating behaviors, not just service standards.
• Completing a rigorous multi‑day sales and revenue leadership boot camp with the Pathfinder leadership team before or shortly after starting (mandatory).

Duties and Responsibilities

• Own revenue growth as your primary KPI – RevPAR Index improvement is the headline metric through aggressive sales and marketing.
• Provide strong leadership and coaching to internal guests (team members), mentoring them to become the best version of themselves.
• Embody Pathfinder’s core values and Platinum Service Culture to internal and external guests.
• Serve as an ambassador for the property and Pathfinder by building strong relationships within the local community.
• Proactively recruit year‑round for new internal guests via social media, referral program awareness campaign, and career fairs.
• Create value for the property in an empowered culture by fostering innovation, embodying a zero‑based budgeting mindset, and maintaining a pristine building.

What We’re Looking For

• A demonstrable track record of revenue growth.
• High emotional intelligence paired with a bias for action.
• Excellent problem‑solving and leadership skills.
• Comfort with accountability structures: metrics, check‑ins, and honest conversations.
• A genuine ownership mindset – you treat the hotel’s results as your own, full stop.
• Strong desire to keep growing as a hospitality and revenue leader.

Compensation and Benefits

• Annual Salary: $135,000
• 8 paid holidays, flexible PTO and vacation
• Birthday pay
• Additional paid time off for community involvement
• Health insurance
• IRA match program
• Mental health & wellness program including a life coach
• Employee development program
• Discounted hotel stays across our portfolio