General Manager (Retail/Storage) - UT14

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet.

About the role

Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities. This dynamic role involves customer interactions, property maintenance, and driving sales to maintain high occupancy levels.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Requirements

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree)
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily, including walking the property, maintaining cleanliness, weeding, operating power tools, changing light bulbs, and other maintenance-related tasks
• Must be able to lift 50 lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

Benefits

• A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability, and long-term disability insurance
• A 401(k) program with a company “matching” policy
• Paid time off and paid holidays
• Career advancement opportunities

Pay

USD $20.00 - USD $22.00 per hour