General Manager, Quick Quack Car Wash, Earn up to $100,000 a Year!

About the role

This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better!

Responsibilities

• Hires and retains a great team of smart, kind, and driven people.
• Invests time to help each member of their team achieve their personal and professional goals.
• Regularly provides feedback regarding performance, providing an opportunity to improve skill.
• Constantly learns and becomes better in their leadership skills.
• Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
• Is relentless in providing a clean and safe environment for their team and guests.
• Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
• Provided customers a positive experience worth talking about.
• Ensures compliance with all policies and procedures through regular meetings and training of team members.
• Handles discipline and termination of team members as needed and in accordance with policy.
• Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
• Oversees the productivity, breaks, and daily scheduling of all team members.
• Maintains the performance of location financials; contributes towards reaching financial goals.
• Orders, stocks, and maintains merchandise and inventory for the location.
• Handles vehicle damage claims with a sense of urgency.
• Safeguards the location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
• Aids customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Performs the membership approach when interacting with new customers.
• Performs other duties as assigned.

Qualifications and Requirements

• Strong leadership and communication skills.
• Record of developing Team Members and Leaders.
• Self-motivated, and results driven leader.
• Record of driving results (revenue, EBITDA, etc.).
• Excellent customer service skills.
• Experience leading a membership model (preferred).
• Experience managing a preventative maintenance program or something similar (preferred).
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
• 2 years or more of being responsible for the results of a high performing store, location, or company.
• Hiring the right Team Members.
• Training and mentoring Team Members.
• Managing Cost/Expenses/Scheduling.
• Ensuring product and location represent company standards on site at all time (brand, cleanliness, product quality).
• Responsible and familiar with Profit and Loss Statements.
• Retail experience preferred.
• High school diploma or equivalent, college degree preferred.
• Prolonged periods standing and working on cash register or related equipment.
• Must be able to lift up to 15 pounds at times.
• Must have a current driver's license and be able to meet company driver eligibility criteria.
• Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver’s License (not suspended or expired).

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance