General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!
Quick Quack Car Wash · Fresno, TX · 1 mo ago
ManagementFull-time
About the role
The Store Leader (General Manager) at Quick Quack Car Wash is responsible for running the day-to-day operations, leading a team, and ensuring maximum sales through exceptional customer service. This role involves managing the entire P&L, hiring and retaining a great team, and fostering a positive work environment.
Responsibilities
- Greet and interact with customers, leading by example
- Oversee the operation of a car wash location
- Ensure maximum sales through world-class customer service
- Grow top-line revenue and membership
- Provide a clean and safe environment for both team and guests
- Train and develop team members in all aspects of the Quick Quack Car Wash business
- Monitor and contribute to achieving financial goals
- Manage team schedules and productivity
- Handle discipline and termination of team members as needed
- Order, stock, and maintain merchandise and inventory
- Handle vehicle damage claims with urgency
- Ensure location cleanliness and maintenance
- Assist customers and resolve complaints
- Use membership approach effectively
- Perform other duties as assigned
Qualifications and Requirements
- Strong leadership and communication skills
- Record of developing Team Members and Leaders
- Self-motivated and results-driven leader
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or similar (preferred)
- Ability to read, count, and write accurately
- Ability to work various hours, weekends, and holidays
- Valid driver's license
- High school diploma or equivalent, college degree preferred
- Prolonged periods standing and working on cash register or related equipment
- Retail experience preferred
Benefits
- Monthly bonuses
- Free car washes
- Health benefits
- 401k program with a company match
- Sales prizes and competitions with fun awards
Work Environment and Physical Demands
The person will work outside in a loud environment due to car wash equipment. They will be in constant motion and perform physical activities such as lifting (up to 15 lbs.), bending, reaching, and stooping.